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Hospitality workers are among the most stressed employees in Britain, according to new research from job site CV-Library.co.uk.
The survey of over 1,100 workers found that 70.3% of employees in the hospitality sector feel overworked, with almost half (44.9%) admitting they have had to take time off due to stress.
Some 8.7% of workers in the industry revealed that they don’t know how to deal with their stress and try to keep it to themselves, while those that do confront the issue often manage it by adopting unhealthy lifestyle choices, including turning to junk food and alcohol.
When taking time off work, 38.1% of hospitality employees said they were too scared to tell their boss that stress was the cause of absence.
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Top four coping mechanisms in hospitality:
- Speaking with friends and family (40.5%)
- Talking to management (38.7%)
- Having a few drinks (13.1%)
- Comfort eating (8.7%)
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Lee Biggins, founder and managing director of CV-Library, said: “It’s worrying that such a large proportion of hospitality workers suffer from stress, which is being caused by strained situations in the workplace.
“What’s more concerning is the negative stigma attached to stress that prevents employees from being honest with their boss. Staff often feel that admitting to feeling overworked or pressured will automatically create assumptions around their ability to do a job; for the benefit of both workers and businesses, this attitude needs to change.”
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The biggest causes of stress in the sector:
- Dealing with poor management (33.7%)
- Working with lazy colleagues (19.1%)
- Unrealistic workloads (16.8%)
- Taking on big projects (10%)
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