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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Tourism > Merlin and UK tourist board to launch joint advertising campaign

Merlin and UK tourist board to launch joint advertising campaign

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Visitor attraction operator Merlin Entertainments has linked with national tourist board VisitEngland to launch their first ever joint marketing campaign. 

Coinciding with English Tourism Week, the £600,000 campaign begins today (12 March) and will run for three weeks. Elements of the campaign will include 20-second peak-time TV commercials, e-shots and online advertising.

The campaign will also be supported by national and local PR activity aimed at encouraging consumers to visit the associated promotional website: www.visitengland.org/funoffer

A key benefit being offered by two organisations will be a 25 per cent discount on the Standard Merlin Annual Pass, a promotion developed especially for the campaign, which will give 12 months access to all of Merlin’s 25 English attractions, which include the EDF Energy London Eye (pictured). 

The campaign supports the wider ‘Holidays at Home are GREAT’ campaign launched earlier this week, aimed at inspiring UK residents to take advantage of  the range of 2012 events such as the Queen’s Diamond Jubilee and the Olympic Torch Relay.

It is hoped the campaigns and initiatives will help attract a significant influx of extra revenue to a range of sectors in the UK economy, with the hospitality industry essential in the package of services tourists and domestic visitors will require.

VisitEngland chairman, Lady Cobham, said: “We are particularly excited by this partnership with Merlin. Now is the time to holiday at home – there is no comparison anywhere else in the world with what is happening here in the UK this year.” 

CEO of Merlin Entertainments, Nick Varney, said: “The UK is where Merlin began, and many of our best known and biggest attractions are here.  We strongly support the Government’s efforts to encourage domestic as well as international tourism – not least because a successful tourist industry is also the quickest and most effective way to create new jobs, particularly for young people. 

“We believe that events in 2012 offer new impetus for people living here to rediscover what a fantastic range of activities there are in this country, at all price points, and for all the family.  We hope too that the success of this campaign, on every level, will encourage Government to go even further in the future.”

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