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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Tech Talk > New government cyber security centre opens
New government cyber security centre opens

New government cyber security centre opens

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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A new cyber security centre has been officially opened by the Queen today, in a bid to protect companies and the government from cyber attacks.

The government’s National Cyber Security Centre (NCSC) will use the new London office as its “operational nerve centre” in a bid to stop the growing threat of online attacks against both private companies and the government.

At the launch, Ciaran Martin, CEO of the NCSC, delivered a speech where he outlined how the organisation aims to reduce the cyber threat to critical services, identify and address vulnerabilities and provide “expert incident management” when a major attack does occur.

Martin said: “Our job is to make the UK the safest place to live and do business online. We will help secure our critical services, lead the response to the most serious incidents and improve the underlying security of the internet through technological improvement and advice to citizens and organisations.

“We want to be at the centre of a new era of online opportunity and help people to feel as safe as possible when using technology to its fullest potential.”

Speaking at the launch, Philip Hammond, chancellor of the exchequer, announced the creation of Industry 100 – an initiative that will grant 100 highly competitive NCSC secondments to private sector staff who will work in the centre to bring innovation that wouldn’t have been possible without collaboration.

Hammond said: “I know how significant our digital sector is for the UK economy – worth over £118bn per year. This cutting-edge centre will cement our position as world leader in cyber security and work carried out here will ensure our country remains resilient to potential attacks.

“Britain is transforming its capabilities in cyber defence and deterrence. It’s crucial we take action now to defend ourselves and protect our economy.”‎

Ian Levy, NCSC technical director, added: “We’re actively working to reduce the harm caused by cyber attacks against the UK and will use the government as a guinea pig for all the measures we want to see done by industry at national scale.

“This includes everything from free website vulnerability scanning for public sector and proactively taking down tens of thousands of phishing sites, to our world leading CyberFirst campaign to encourage teenagers to become tomorrow’s cyber security pioneers.”

Incidents will still happen, and when they do the NCSC website offers advice and information, including support 24 hours a day, 7 days a week, 365 days a year.

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