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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Events > Hospitality Action supporters raise £25,000 going ‘back to the floor’

Hospitality Action supporters raise £25,000 going ‘back to the floor’

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Senior figures from the hospitality industry were recently sent back to the floor by Hospitality Action as part of a special fundraising dinner.

Hosted at the five-star Pennyhill Park Hotel in Surrey, the event raised £25,000 for those in need across the hospitality sector.

Danny Pecorelli of the Exclusive Hotels group; Philip Newman-Hall of Le Manoir aux Quat’Saisons; John Stauss of Four Seasons Hotel London; Richard Ball of Calcot Manor; and Harry Murray of Lucknam Park were among the star waiters testing their silver service skills.

Guest sommeliers included Simon Numphud of AA Hotel Services and Ufi Ibrahim of the British Hospitality Association.

Simon Numphud commented: “What a fun event to be involved in! A truly unique service team line up resulting in a highly successful evening for 130 guests. There was a great atmosphere back of house as everyone pulled together for Hospitality Action.”

Lending support and running commentary throughout the evening was Hotel Owner columnist and Pride of Britain Hotels’ Peter Hancock. He remarked: “This was a unique opportunity to see some of the UK’s leading hoteliers go back to their roots and use skills in which they have had little or no recent experience. Each of our guest waiters and sommeliers did a magnificent job and truly stepped up to the challenge on behalf of Hospitality Action.”

Hospitality Action chief executive Penny Moore said: “Raising funds in January is always difficult as many are understandably feeling the financial strain after the festive season. The £25,000 raised tonight has kick started our 2013 fundraising efforts, thus we are indebted to Danny Pecorelli, Philip Newman-Hall and Peter Hancock for making this possible. I am also extremely grateful to our waiters and sommeliers for giving up their time and demonstrating skills they never knew they had on our behalf.”

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