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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Business Bites > Spooked markets seem soothed by Iran-US climb-down
Spooked markets seem soothed by Iran-US climb-down

Spooked markets seem soothed by Iran-US climb-down

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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When Iran decided to hit back on US military facilities after president Trump ordered the assassination of Iranian general Qasem Soleimani, there was talk of the outbreak of war.

NATO countries apparently implored Trump not to go for another attack, fearing that if he did things would escalate beyond control in very short order.

The effect of the crisis was to send global stock markets downwards (war is bad for everyone except weapons producers), and the price of oil upwards (a huge proportion of the world’s supply relies on shipping routes in the region in question).

But stock markets are rallying today after Trump responded with a sort of faux-magnanimity, claiming there was no need to go further since no Americans were killed, and, to paraphrase, he had made his point.

US stocks climbed to new record peaks in yesterday’s trading, with the S&P 500 rising 0.67% overnight. Asian stocks also rose, with the Nikkei 225 up 0.47% and the Australian ASX swelling 1.38%. European shares are expected to enjoy a similar rally.

I have to say the last week or so in international events has made the all-consuming politics of the UK seem rather parochial by comparison. Another war in the middle east would suddenly make talk of HS2 and fisheries seem like the concerns of local parishioners and their independently-wielded speed guns for catching nippy neighbours.

Boeing reveals a terrifying internal attitude, given they make planes

I have not been following the Boeing 737 Max story in any detail until now, but today the story of its crashing planes and the ensuing investigation has rather put some heat into the tale. The manufacturer has released hundreds of internal emails about the its development of flight simulators for the sometimes-faulty jet, and they do not make for comfortable reading.

As far back as 2017, two employees shared their view on an instant message exchange that: “This airplane is designed by clowns who in turn are supervised by monkeys.”

Another message, from 2015, referring to the likelihood that aviation regulators would want to see simulator training for a category of cockpit alert, read: “We are going to push back very hard on this and will likely need support at the highest levels when it comes time for the final negotiation.”

The comms have been released because Boeing is being investigated by the Federal Aviation Administration (FAA) and the United States Congress. The House of Representatives transportation committee chairman, Peter DeFazio, said: “[The communications] paint a deeply disturbing picture of the lengths Boeing was apparently willing to go to in order to evade scrutiny from regulators, flight crews, and the flying public, even as its own employees were sounding alarms internally.”

I think, given these tin cans fly at 500mph and nobody ever seems to survive plane crashes, these disclosures would have had me reaching for more choice language than Mr DeFazio.

Let’s drop the retail ‘winners and losers’ editorial shorthand

The Christmas ‘winners and losers’ narrative is an unfortunate collective editorial decision of the newspaper press, as any analogy to sport or contest has an air of flippancy about it, when often the New Year financial difficulty many retailers face means lost jobs and further damaged high streets.

Today the financial performance of both Superdry and Joules disappointed investors, whose shares dropped 15% and 21% respectively. The Christmas trading period has hit both brands hard, and by coincidence their profit warnings came on the same day.

Superdry apparently thinks £0 profit is a possibility for the full year, while the City had forecasted around £20m. Joules simply said that pre-tax profits would be “significantly below expectations”. Let’s hope a changed political situation means consumer confidence boosts their Q1.

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