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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Features > Advice > Covid-19: Post-lockdown reoccupation of properties
Covid-19: Post-lockdown reoccupation of properties

Covid-19: Post-lockdown reoccupation of properties

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Recently we published our advice Water management considerations during the lock-down period  [COVID-19 precautions] which was designed to give advice whilst we are in the lockdown. In this blog we will give some pointers for consideration for when the end of the lockdown is announced and properties that are currently “mothballed” will be brought back into use and reoccupied.

We detailed in our early advice, you DO NOT put a property back into use without first considering the water quality, as during this period of inactivity the water systems will have stagnated, or, if systems have been drained down there may be pockets of water that remained in the system.

During the lockdown period and after, The Health and Safety at Work etc Act still applies as such Duty Holders must take all reasonably practicable steps to control the risk from legionella (and other waterborne pathogens) throughout this time. Advice given by the LCA would indicate that the HSE is unlikely to treat this COVID-19 lockdown as any exemption to the Duty Holder being prosecuted should it be shown their actions [or lack of] caused a case/s or outbreak.

For each property / water system, a recommissioning plan should be detailed. The number of steps in this plan will vary depending on the complexity and size of the water systems and importantly on the people who will be using these systems, this includes those undertaking the recommissioning works.

In order to formulate a recommissioning plan, you should consider the following:-

  1. How many buildings need to be recommissioned?
  2. When is the building due to be reoccupied?
  3. From this date we need to work back on the calendar to allow enough time for each step to be completed. What are the tasks that you need to complete for the water system(s) to be recommissioned? How long does each step take to complete?
  4. Who is going to be carrying out each step? Can they / you prove that they are suitably trained and competent? If not, can you assist through delivery of the required training to produce this assurance?
  5. Do you have a partial reoccupation that will require any additional flushing / monitoring until full occupation?

Due to the current lockdown there are additional factors that will need to be considered:-

  • How many other staff / contractors will be in the building and are they able to maintain social distancing?
  • What is the availability of staff to carry out the works? If you’re using sub-contractors to help with this process it is likely that there will be multiple organisations all asking for their services to help with recommissioning around the same time, so you will need to confirm what resources they have and when…
  • What is the availability of equipment, chemicals and test equipment to measure the chemical levels? Both internally and externally
  • What PPE is to be worn by those members of staff carrying out the works?  Will there be sufficient available for them to complete the work in accordance with COSHH and the Material Safety Data Sheet?

The requirement for microbiological samples to be taken post [2-7days] disinfection and for these to be submitted to a UKAS accredited laboratory.  Will the laboratory have the capacity to receive and process these samples within the time limit for the samples to be viable?

What if the sample results show there is still bacteria present in the water, would prevent reoccupation or could additional temporary controls be applied / installed to allow the reoccupation and keep the building users safe?

In order to manage your responsibilities, it is our recommendation that you take the opportunity NOW to develop these recommissioning plans, in conjunction with other stakeholders, so that these can be rolled out and followed to allow properties to return to normal operation as quickly as possible.

The initial plan could be a spreadsheet of all the buildings listed in priority order of reoccupation, with details from the risk assessment of the water systems and assets within that building i.e. 2x cold water tanks and 2x domestic hot water generators, 75 outlets with 25 TMVs.  This information will help with the scheduling of the recommissioning work based on the availability of resources [staff / contractors, equipment, disinfectants and samples to be taken processed].

Finally, once the building has been recommissioned the water systems should not be allowed to stagnate again, so if not reoccupied immediately then to initiate a flushing strategy of all the outlets until occupation!


By Craig Morning

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