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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Tourism > World sees Britain as ‘great’ following 2012

World sees Britain as ‘great’ following 2012

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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A study commissioned by VisitBritain and its partners in the GREAT campaign suggests that global perception of Britain significantly improved during 2012.

Hosting the 2012 Olympic Games has seen global perceptions of Britain’s ‘overall national brand’ and its sporting and cultural credentials elevate.

Nations Brand Index (NBI) research rates 50 of the world’s leading nations around six core categories. Research was carried out before and after the Games in the hopes of finding out how a country’s international image can change before and after hosting a major sporting event.

According to the research, Britain’s ‘welcome’ saw the biggest jump, moving from twelfth place to ninth, pre and post-Games respectively. Additionally, 14 of the 15 panel countries rank the UK with the top 10 on the overall NBI, with nine countries – including USA, China, Japan, Russia and India – placing the country in the top three post-Games.

63 per cent said the Olympics had increased their interest of visiting for a holiday, with 75 per cent of those saying that they want to see more than just London.

Chief executive of VisitBritain Sandie Dawe said: “London’s hosting of the Games, the amazing opening and closing ceremonies and the warmth of welcome shown to our international visitors have combined to boost our global image.

“With our partners we have taken every opportunity to promote Britain to overseas audiences through our GREAT marketing campaign, our digital activity on Facebook and Twitter and by inviting foreign travel journalists to write about Britain. This work is now paying off with post Games visitor figures significantly up on last year, and prospects for 2013 looking strong.

“Britain is already an established visitor destination and our tourism ranking is high. The goal this year was to maintain rankings in culture and heritage where we are strong, and improve in areas such as the warmth of our welcome where we had room for improvement. We intend to build on these encouraging results to ensure we turn that increased goodwill into visitors and deliver a growth in tourism that will deliver jobs across the country.”

Culture secretary Maria Miller added: “The summer of 2012 put the UK firmly in the global spotlight, allowing us to shape international perceptions and show the best of Britain. These results are very encouraging, and show that the UK’s sporting and cultural credentials have significantly improved thanks to London 2012. We are determined to deliver a lasting economic legacy for the whole country, boosting tourism and growth.”

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