Technology
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Dec- 2017 -11 December
Hilton Hotels reveals Connected Room and ‘futuristic’ guest experience
Hilton Hotels has unveiled ‘Connected Room’, a first-of-its-kind guest room that allows visitors to control and personalize their rooms through…
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6 December
Using tablets and digital devices in hotels to enhance the guest experience
There is no doubt that in recent years the customer service experience has changed dramatically. In the past, face to…
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5 December
SCCI Group acquires Airwave Europe
TV, media and security services company, SCCI Group, has announced the acquisition of Airwave Europe. Airwave is a supplier, installer…
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Nov- 2017 -17 November
Rosewood London and Samsung team up for sensory Christmas lights experience
This Christmas, Rosewood London has partnered with Samsung to transform its High Holborn façade and archway into a Christmas sensory…
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13 November
Combining artificial and human intelligence for the perfect hire
Artificial intelligence or AI. It’s a term we’re hearing increasingly often; from online customer support chat bots to virtual assistants,…
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10 November
Hospitality virtual reality app introduces booking feature
VIP Worldwide’s development team have designed a Virtual Reality (VR) app for the luxury hospitality sector, offering multiple virtual experience…
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7 November
BYHOURS launches ‘microstay’ app in the UK to increase occupancy
BYHOURS, the hotel booking platform which allows users to book rooms in city centres and travel hotspots for short stays…
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7 November
UK hotels ‘risk losing business customers’ due to ‘substandard’ Wi-Fi
Research from Zyxel has found that 18% of UK hotels – the highest in Europe – are still limiting or…
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Oct- 2017 -30 October
Over half of UK holidaymakers want mobile check-in at hotels
Travel agents and operators are coming under increasing pressure to improve their mobile offering, as more than half of UK…
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4 October
Robot concierge and designated selfie-spots: is this the future of luxury hotels?
It’s holiday time. You’ve got the choice of booking an entire chateau, or a room in an ultra-swanky Riviera hotel.…
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