Business Continuity
Business continuity is a critical focus for UK hoteliers aiming to ensure operational resilience amid various disruptions, including natural disasters, cyberattacks, and economic fluctuations. Our reporting examines how hotels are developing and implementing comprehensive business continuity plans (BCPs) that encompass risk assessments, emergency response procedures, communication strategies, and recovery protocols. We analyse case studies where hotels have successfully navigated crises, highlighting best practices and lessons learned. Additionally, we cover industry standards such as ISO 22301, which provides a framework for establishing effective business continuity management systems. Our insights offer hotel industry professionals a detailed look into strategies that maintain service delivery and protect brand reputation during unforeseen events.
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Jan- 2025 -23 JanuaryFeatures
How hotels can tackle Budget changes now
The implementation of the Autumn Budget 2024 comes at a time when many hotels have been grappling with balancing the books to ensure they remain profitable. By April 2025, businesses need a plan of action to tackle the additional costs that are set to hit the industry to a tune…
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Sep- 2020 -3 SeptemberAdvice
Know your risks: Top hotel risks to look out for, and how to prevent them
We come across risks every day. It’s a part of life. We often tell ourselves that sometimes risks can’t be avoided but, in many cases, they can. From putting additional control measures in place through to training your team, there are a number of ways hotels can prevent accidents or…
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Jun- 2020 -12 JuneTips
How to re-open your hotel post-Covid-19
It’s high time that the hotel industry accepts the fact that COVID-19 is here to stay for a while, and its effects will be felt throughout the industry long after the situation abates—especially for the hotel and tourism industry. If you run or own a hotel, you have to work…
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May- 2020 -26 MayAdvice
Essential cybersecurity guidelines to protect your business when working remotely
Three weeks ago, Marriott International announced they had experienced a data breach, putting the personal data of 5.2 million guests at risk. While this number dwarfs in comparison to the data breach of 500 million Marriott and Starwood guests in late 20182, the message is clear: hotels are a target…
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Apr- 2020 -20 AprilAdvice
Five ways to support mental health in hospitality during these challenging times
Our daily lives, work and relationships have experienced huge upheaval due to the impact of Covid-19 in recent weeks. These unprecedented times are affecting us in different ways and bringing a range of challenges for us to overcome. Social distancing and self-isolating are some of the biggest changes we’ve had…
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Mar- 2020 -20 MarchAdvice
Marketing Manchester to host webinar supporting hospitality amid Covid-19 crisis
Marketing Manchester has revealed plans to host a webinar on 23 March aimed at supporting the hospitality industry amid the coronavirus pandemic sweeping the globe. The event will explore tourism and hospitality sector challenges that have been created by the recent Covid-19 outbreak, and how they can be overcome. The…
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17 MarchEconomy
Covid-19: Social distancing measures ‘catastrophic’ for pubs, restaurants and hotels
UKHospitality has said the government’s latest advice that people should avoid pubs, restaurants, hotels will be “catastrophic” for businesses and jobs. It has now called on the government for “immediate support for hospitality”, as well as “meaningful business continuity measures”. UKH’s CEO, Kate Nicholls, said the announcement has “effectively shut…
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13 MarchCoronavirus
Coronavirus puts up to 50 million travel and tourism jobs at risk, says WTTC
The World Travel and Tourism Council (WTTC) has said up to 50 million jobs in the travel and tourism sector are at risk due to the global COVID-19 pandemic. The latest figures from WTTC, which represents the global travel and tourism private sector, found that global travel could be adversely…
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