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IHG to debut Vignette Collection in London with Canary Wharf signing

Fergus grows Spain portfolio amid UK demand

Fergus grows Spain portfolio amid UK demand

Topic Hub

User-Generated Content

User-generated content (UGC) plays a powerful role in hotel marketing, with guest photos, reviews, and social media posts influencing booking decisions and brand perception. We cover how UK hotels are leveraging UGC to boost engagement, build trust, and showcase authentic experiences. Our reporting includes best practices for sourcing, moderating, and repurposing content, as well as the impact of UGC on digital strategy and customer loyalty.

User-Generated Content

User-generated content (UGC) plays a powerful role in hotel marketing, with guest photos, reviews, and social media posts influencing booking decisions and brand perception. We cover how UK hotels are leveraging UGC to boost engagement, build trust, and showcase authentic experiences. Our reporting includes best practices for sourcing, moderating, and repurposing content, as well as the impact of UGC on digital strategy and customer loyalty.

How hoteliers can use Reddit to strengthen visibility and brand reputation

By Christiane Foller, digital marketing services manager at Net Affinity

How hoteliers can get ‘AI-ready’ for the festive season

It’s no secret that AI is transforming how hotels operate and engage guests. With major…

Embracing the pet-friendly trend: a guide for UK hotels

The hospitality industry is continuously evolving to meet the changing needs and preferences…

Steps to social media marketing for hotels

Hotel marketing has come a long way, with the majority of holidaymakers – domestically and…

The art of making a hotel stay memorable

I am preparing to open the brand-new Holiday Inn Blackpool on 1 May 2024. The 144-room…

How to effectively harness the power of social media

In today’s digital age, social media has become a hugely important tool for businesses…

A hotelier’s guide to working with influencers

The world of influencer marketing has come a long way in the last few years. The word…

Midweek matters: Hotel marketing trends of 2022

There is little question that the pandemic affected the way the hospitality business,…

Midweek matters: Seasonal campaigns

Welcome back to Midweek Matters, a series focused on the marketing tactics you can use to…

Why you should tap into your guest’s digital journey

Digital technology is revolutionising every stage of a hotel guest’s customer journey – and…