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Ja Resorts and Hotels plans Dubai portfolio upgrades

Ja Resorts and Hotels plans Dubai portfolio upgrades

IHG to debut Vignette Collection in London with Canary Wharf signing

IHG to debut Vignette Collection in London with Canary Wharf signing

Fergus grows Spain portfolio amid UK demand

Fergus grows Spain portfolio amid UK demand

Topic Hub

User-Generated Content

User-generated content (UGC) plays a powerful role in hotel marketing, with guest photos, reviews, and social media posts influencing booking decisions and brand perception. We cover how UK hotels are leveraging UGC to boost engagement, build trust, and showcase authentic experiences. Our reporting includes best practices for sourcing, moderating, and repurposing content, as well as the impact of UGC on digital strategy and customer loyalty.

User-Generated Content

User-generated content (UGC) plays a powerful role in hotel marketing, with guest photos, reviews, and social media posts influencing booking decisions and brand perception. We cover how UK hotels are leveraging UGC to boost engagement, build trust, and showcase authentic experiences. Our reporting includes best practices for sourcing, moderating, and repurposing content, as well as the impact of UGC on digital strategy and customer loyalty.

Why independent inspections in modern hospitality need to be changed

When was the last time a guest complained that there wasn’t a separate dressing table in the…

2019 – The death of the corporate hotel?

Turn on the TV, check out the adverts at major transport hubs, scan the latest articles, and…

Influencing the influencers

Q: We had a ‘mumpreneur’ blogger stay at our hotel the other day – it wasn’t a PR stay, but…