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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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PR Leadership TeamCustard Comm.
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Home > Latest News > Brands > Best Western opens first boutique lifestyle property
Best Western opens first boutique lifestyle property

Best Western opens first boutique lifestyle property

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Best Western has announced it will open its first Boutique Lifestyle branded hotel in Britain this week adding a new conversion and development segment to the Best Western portfolio.

The Sadie Luton Hotel is set to open on Friday 1 July after a coronavirus enforced delay of two years. It follows a multi-million-pound refurbishment of an existing landmark building and now provides 87 rooms.

Stylistically the Sadie Luton hotel will feature large, neon lit social spaces and contemporary new bedroom designs reflecting the locality of the area.

Local touches include light fittings which represent the heritage of the town’s hat making past and the nickname, Hatters, of the town’s Championship play off final football team. Local artist Jignesh Patel, who has appeared in the Guinness Book of Records five times, also hand painted over 120 canvases to hang in the guest bedrooms to further reflect the connection to the millinery industry in Luton.

Tim Rumney, CEO of BWH Hotel Group GB, said: “This is an exciting new segment for Best Western, a boutique lifestyle brand with conversion opportunities, which is attractive to investors and owners as well as guests who want a highly individual, photographable, and shareable backdrop to their stay.

“It is a great achievement by the whole team to bring this to market, but particularly Ali Mussani, director of Centro Hotels Ltd, who bought into this new concept and has brought the hotel to life, despite the setbacks caused by the pandemic.”

In the last few years, the BWH Hotel Group has added over 120 new hotels to its brand portfolio growing in segments such as economy brand SureStay by Best Western, the core Best Western brands and the new luxury five-star upscale brand, WorldHotels.

Mark Stanley, head of Hotel Development and Member Services said: “The Sadie Luton hotel is the springboard for many more new build and conversion projects in the pipeline over the next few years, as BWH strengthens its presence in the Boutique Lifestyle sector.

“The appeal of non-prescriptive design, individuality with a strong localization is something we look forward to exploring more with developers and investors alike as we work towards our second opening in this segment in early 2023.”

Ali Mussani, the hotel’s owner, added: “From the word go I was convinced with the potential of the new upscale brand from Best Western. I was hooked with the whole boutique concept, as I come from a high-end interior and design background.

“It was a difficult journey through the pandemic, suffering with the shortage of materials and labour, but the journey has been well worth it to end up with a fantastic product like we have. Hopefully, this hotel will be a case study and set a benchmark for future developers.”

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