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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > Leavers rate in hospitality jobs highest since March 2020, research finds
Leavers rate in hospitality jobs highest since March 2020, research finds

Leavers rate in hospitality jobs highest since March 2020, research finds

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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More staff are leaving jobs in hospitality now than at any time since the start of the pandemic, with the latest data from Fourth showing that 8.3% of the workforce left the sector between August and September.

That’s the highest percentage of leavers since 15.6% of people left their roles in March 2020.

The rate is being driven by employees leaving jobs in pubs (10.8%) and restaurants (9.8%), with quick serve restaurants (8.1%) and hotels (6.5%) seeing a slightly slower rate of departure.

However, overall staffing numbers in the industry remain higher than a year ago with similar numbers of recruits joining as to those leaving.

The data, which is pulled from a database of more than 700 companies across the restaurant, pub, bar, and hotel sectors, revealed that:

-The overall headcount across hospitality has grown 8.8% in the 12 months to September 2022. However, numbers fell by 2% between August and September
-Pubs now have fewer workers (-4.4%) than a year ago. Restaurant staff numbers are up 7.2% from a year ago but fell by 4% between August and September.
-Pub workers aged 23+ earn an average of £10.12 compared to their equivalents earning £9.98 in restaurants. -The minimum wage is £9.50.
-The percentage of non-EU workers in hospitality (20.1%) continues to draw close to EU workers (24.3%)
-More than a quarter (25.7%) of people starting jobs in hospitality are from a non-EU background

Sebastien Sepierre, managing director – EMEA, Fourth, said: “The latest data in the Fourth Hospitality Workforce Report shows that the industry is precariously placed. While staff numbers and collective hours worked remain solid, this is set against a backdrop of inflation at a four-decade high, the cost-of-living crisis, rising fuel costs and an understandably cautious consumer base, all making it far harder to turn a profit than a year ago.

“Any successful hospitality business’s biggest asset is a committed and talented team, which is why recruitment and retention are so vital. There are currently as many people starting jobs as leaving them. It is now essential that operators focus on retention and ensuring that recruits can see the benefits and rewards that a long-term career in hospitality offers. If not, they face the prospect of continual rounds of recruitment rather than consolidating teams to drive their businesses forward.”

 

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