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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
Headline Sponsor
Supporters
Become a Sponsor
Interested in partnering?
Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
Hop Software: A cloud-based Property Management System (PMS) built to reduce hotel expenses and drive direct bookings via commission-free engines. It simplifies complex operations for properties of all sizes at a fraction of legacy costs.
HBD Partners: Industry specialists in hospitality recruitment with 30 years of expertise. HBD focuses on sourcing elite talent and interim leadership to help leisure and travel firms achieve their impact goals.
Home > Features > Participate in a PMS Interview to Win an iPad Air
Participate in a PMS Interview to Win an iPad Air

Participate in a PMS Interview to Win an iPad Air

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

Dear HotelOwner member – we would like to hear from you!

We are doing some research to understand the perspectives of hoteliers in the UK. We’re interested in understanding more about the use of software for property management systems (PMS) in hotels and ultimately the satisfaction with existing (software) solutions such as the likes of Mews, Guestline, Oracle Opera, Infor, StayNTouch, and Sihot. As a thank you for giving us your views, we will enter you into a prize draw with a chance to win a Space Grey 256GB iPad Air device.

The interview will take approximately 30 minutes to complete, and entry into the prize draw is only possible on completion of the interview. Terms and conditions below. Please send a mail to tjark.eschenroeder@occstrategy.com to get in touch.

We really look forward to hearing your views and would like to say a massive thank you for your time!

OC&C Strategy Consultants

OC&C Strategy Consultants is a global strategy consultancy, built to support the top management of major multinational corporations and leading national companies to develop winning strategies.

Prize Draw Terms and Conditions

1. The prize draw is open to all respondents who complete the Survey (“Participants”).
2. All Participants must be aged 18 or over. We reserve the right to verify the eligibility of Participants and/or to exclude Participants at our sole discretion at any time for any reason.
3. To be eligible for the interviews you need to be a key decision maker in the use of PMS software.
4. Entrants into the prize draw shall be deemed to have accepted these terms and conditions (the “Terms and Conditions”).
5. The prize draw closes at 11pm on Tuesday 13th June 2023. Interviews taken place after this time will not be considered.
6. A winner will be chosen from a random draw of entries received in accordance with these Terms and Conditions. The draw will be performed by a computer process, which produces veritably random results.
7. The winners will receive Space Grey 256GB iPad Air device.
8. The prize is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.
9. The winner will be notified by email between Wednesday 14th and Friday 16th June 2023. The winner will have 14 days in which to respond, confirming acceptance of the prize. Should the winner fail to respond to the initial notification within 14 days, the Promoter reserves the right to disqualify that entry and pass the prize to the next reserved winner drawn at the same time as the original winner.
10. By entering the prize draw, Participants agree that any personal information provided by them with the prize draw entry may be held and used only by OC&C Strategy Consultants to administer the prize draw.
11. OC&C Strategy Consultants accepts no responsibility for any costs associated with the prize and not specifically included in the prize.
12. OC&C Strategy Consultants reserves the right to void, amend, and/or change this promotion at any time without incurring any liability whatsoever.
13. OC&C Strategy Consultants shall not be liable for any failure to fulfil this offer where such failure is caused by any supervening circumstances amounting to force majeure and/or events which, without the fault of either party, render performance impossible or incapable of satisfactory execution.
14. These Terms and Conditions and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales and will be subject to the non-exclusive jurisdiction of the English courts.

Participate in a PMS Interview to Win an iPad Air

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