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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
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Home > Features > Advice > Three ways of ensuring your hotel is leading the way in sustainability
Three ways of ensuring your hotel is leading the way in sustainability

Three ways of ensuring your hotel is leading the way in sustainability

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Sustainable practices are part and parcel of today’s evolving hospitality industry and differ from hotel to hotel depending on needs and location.

Sustainability is also becoming increasingly important to conscious consumers and investing in eco-friendly technology can improve a guest’s experience at the hotel. Whether you are looking to implement a huge project or team up with likeminded businesses, there are many ways hoteliers stay at the forefront of sustainability.

Partner with eco-friendly businesses

Joining forces with charities and eco-friendly companies will provide both green and corporate social responsibility (CSR) benefits to businesses that may not have the option of on-site sustainable facilities.

The Ritz London and Red Carnation Hotel Collection are partnered with CleanConscience, an innovative company set up with the aim of reducing waste from the hospitality industry going to landfills, by recovering partly used soap and guest amenities.

CleanConscience manually sort, sterilise and reprocess soaps and toiletries and distribute them globally to people suffering from life threatening diseases, preventable by the simple process of hand washing with soap. Each hotel donates all of its partly used soap and toiletries to the charity, and with the assistance of mainly disabled volunteers, CleanConscience creates fresh bars of soap, which are then gifted to humanitarian aid organisations in the UK and abroad.

Keep it local

For over 50 years, since its establishment as a country house hotel, Chewton Glen has been committed to the sensitive custodianship of the hotel and its 130 acres of grounds, and actively supports the local environment and economy wherever possible.

As a member of the New Forest Tourism Association’s Green Leaf Scheme, the hotel is committed to working with its local community to find ways to reduce waste and improve energy efficiency, resulting in reduced pollution and Co2 emissions. The management team of Chewton Glen also actively lobby against any activities which could prejudice the harmony and amenity of the environment locally.

To ensure awareness of key environmental issues and their impact is known throughout the hotel, Chewton Glen has established a Corporate Social Responsibility Committee, whose remit is to lead, monitor and take steps to improve its Environmental Policy.

Invest in on-site facilities

For those hotels with the budget and space to do so, investing in on-site renewable energy systems is a brilliant way of reducing your carbon footprint.
The four-star Matfen Hall has recently implemented a series of energy saving initiatives allowing the 53-bedroom hall, golf course and spa complexes, to be entirely powered by fuel sourced from the its own estate.

A former staff bungalow has been converted into a state-of-the-art boiler house, where woodchips from the estate’s 500 acres of woodland are fed into a giant bio-mass boiler. Hot water and heating is then supplied to the hotel through a network of heavily insulated underground pipes.

The bio-mass boiler is one of the many ways Matfen Hall is serving the environment, with others including its ‘zero to landfill’ policy, which sees food waste being separated from other waste materials, allowing everything to be recycled.

Managing Director, Bernard Bloodworth FIH MI said: “Sustainability and environmental awareness are at the heart of everything we do here at Matfen Hall. We have followed a zero to landfill policy for the last three years. We take our responsibilities to the environment very seriously.”

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