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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
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Interested in partnering?
Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
Hop Software: A cloud-based Property Management System (PMS) built to reduce hotel expenses and drive direct bookings via commission-free engines. It simplifies complex operations for properties of all sizes at a fraction of legacy costs.
HBD Partners: Industry specialists in hospitality recruitment with 30 years of expertise. HBD focuses on sourcing elite talent and interim leadership to help leisure and travel firms achieve their impact goals.
Home > Features > Turning your hotel website into a profit machine with a single partner for all your digital needs
Turning your hotel website into a profit machine with a single partner for all your digital needs

Turning your hotel website into a profit machine with a single partner for all your digital needs

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

Increasing direct bookings is a primary goal for hoteliers. More sales from the official website lead to lower costs and higher profit margins. To best address the digital needs of hotels, it is beneficial to partner with a company that manages not only the technological platforms for e-distribution but also revenue management and digital marketing.

This is why Blastness has incorporated technologies to maximise the return on investment of digital channels and a team of revenue management experts who support each hotel’s growth plan step by step. They act as an in-house development and support department for online operations, with extensive expertise in digital marketing, enabling hotels to launch pay-per-click campaigns on search and metasearch engines without risks or fixed costs. All this, with an additional benefit of defining a business development plan which allows you to eliminate risk by paying for technologies and services in relation to performance growth.

Blastness supports over 1000 customers in Italy and abroad with its innovative business model and integrated approach to e-distribution, encompassing boutique properties, resorts and city hotels. Numerous success stories attest to the growth achieved by hotels partnering with Blastness.

For instance, The Art Inn Lisbon and Seattle hotels experienced 33% and 34% growth in direct bookings from their official websites within one year of collaboration. Over the past three years, The Village Boutique Hotel and Spa in Malta has quadrupled its direct bookings, achieving a 31% market share from its official website, compared to 40% from Booking.com and 29% from other OTAs. In 2023 alone, this hotel saw a 22% growth in direct bookings, surpassing the 8% growth of OTAs.

With the aim of developing direct sales and maximising revenue, Blastness equips hospitality businesses with the necessary technologies and strategies to excel in digital markets. From website creation to revenue consulting, Blastness’ strategy leverages the strengths of each distribution channel, with a particular emphasis on the hotel’s own sales channel. This approach helps hotels increase direct bookings and reduce their reliance on OTAs without sacrificing visibility.

Additionally, the company promotes profitable activities such as pay-per-click (PPC) campaigns on search and metasearch engines. These campaigns are particularly advantageous for accommodation providers, as they only pay for the bookings generated by online advertising. This method has proven effective in boosting direct bookings year after year. For example, from 2018 to 2023, the five-star Hotel Parco dei Principi in Rome saw a 70% increase in bookings via its official website. Both organic and paid bookings have grown steadily, ensuring higher profit margins for the hotel.

Moreover, as PPC campaign-generated bookings increase, organic bookings often rise due to the “billboard effect.” Exposure to a hotel’s PPC ads enhances overall visibility and brand awareness, leading potential customers to return to the hotel’s website through organic search to make reservations. This underscores the importance of a comprehensive digital marketing strategy that starts with a conversion-oriented website design, includes SEO activities, and culminates in paid advertising to enhance booking performance and maximise revenue opportunities.

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