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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > Five-star Crossbasket Castle officially opens in Glasgow
Five-star Crossbasket Castle officially opens in Glasgow

Five-star Crossbasket Castle officially opens in Glasgow

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Crossbasket Castle, a five-star hotel in Glasgow, has officially opened today (21 March) and unveiled art deco-inspired interiors and entertainment-led restaurant, Trocadero’s, which will be overseen by Michelin-starred chef Michel Roux. 

Situated within 14 acres of countryside just outside of Glasgow, the new development has been curated by owners Alison and Steve Timoney who wanted to expand the historic property.  

The hotel’s opening comes after years of “meticulous” planning to bring “an entirely unique concept to the luxury market”. 

Managed by Inverlochy Castle Management International (ICMI), the new development also includes plans for a dedicated spa and two eco lodges, which are due to open later in the year. 

Alison Timoney said: “Our new hotel and restaurant have been meticulously designed to create a place of pure escapism. When guests walk through the door, we want them to leave their world behind and journey back in time to a place where indulgence, glamour and sophistication were truly celebrated. Every detail has been carefully considered, from the handcrafted furniture to the materials and fabric used throughout, to create a timeless escape which is both distinctive from the original castle, yet complements its historic charm.

“The full concept of Trocadero’s, from the playful pours behind the bar and the indulgent delights from the kitchen, to the energy of the double bass that fills the room with live entertainment, our restaurant has been designed to create a space where champagne flows and anything goes. Lighting plays an equally crucial role in setting the mood in Trocadero’s and we will subtly adjust the hue and brightness to enhance the theatrical storytelling of the music.”

She added: “We had a very clear vision to create something entirely unique for the luxury market in Scotland. The final venue is truly extraordinary. It is a place where elegant vintage interiors seamlessly blend with the spontaneity and energy of live entertainment.”

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