Dorchester Collection appoints director for global guest experience

Dorchester Collection has announced the promotion of Ana Brant to director of global guest experience. 

Brant, who has worked at the Dorchester Collection since 2010 as director of organisational performance, will be responsible to ensure that the guest and employee experience is aligned with Dorchester Collection’s brand promise of ‘iconic hotels in iconic places’.

Brant’s previous roles include productivity manager for the New York Palace and director of quality and productivity at for the Beverley Hills Hotel and Hotel Bel-Air.

Eugenio Pirri, vice president of people and organisational development for the Dorchester Collection, said: “By Appointing Ana to this new role we are reinforcing our core strategy of looking at employee and guest experience as a single entity.”

Brant added: “I am deeply honoured to have the opportunity to enliven the heritage of Dorchester Collection’s iconic hotels and ensure those precious memories bridge the generations of our loyal guests.”