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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
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Caroline Gregory
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Simon Numphud
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12:15 – 13:00 Events Market

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The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
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Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
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Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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David BeersChoice Hotels
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AI SpecialistRBH Management
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Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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16:40 – 17:05 Crisis Management

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Home > Latest News > Hotels > Elite Hotels names Dominic Osborne as The Grand Hotel GM
Elite Hotels names Dominic Osborne as The Grand Hotel GM

Elite Hotels names Dominic Osborne as The Grand Hotel GM

Former Ashdown Park leader returns to Eastbourne property following tenure at Farnborough Airport

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Elite Hotels has appointed Dominic Osborne as general manager of The Grand Hotel in Eastbourne. Osborne returns to the group with almost 30 years of hospitality experience.

The appointment marks a return to the company for Osborne, who served as general manager of Ashdown Park Hotel and Country Club between 2002 and 2008.

He joins the Eastbourne property from Farnborough Airport, where he most recently held the role of FBO director. Osborne previously managed the Aviator Hotel and The Swan Hotel.

His career includes senior management positions at Malmaison, Hilton and Shire Hotels. Osborne replaces the outgoing leadership at the coastal property to oversee daily operations and guest services.

The Grand Hotel is a five-star property on the Eastbourne seafront. It features 152 bedrooms and remains a central asset within the Elite Hotels portfolio.

Osborne’s return follows a period of growth for the independent hotel group. The company continues to focus on luxury service standards across its remaining properties in the south of England.

Industry analysts note that recruitment of experienced leadership is a priority for the sector. High-end coastal properties face unique operational challenges regarding seasonal demand and staffing.

The group operates several historic venues. These sites require specific expertise in heritage building management alongside modern guest requirements. Osborne’s prior six-year tenure at Ashdown Park provided him with direct experience of the brand’s internal standards.

Executive chairman of Elite Hotels Graeme Bateman said: “We are delighted to welcome back Dominic Osborne to Elite Hotels as our new General Manager of The Grand Hotel, Eastbourne. Dominic brings a wealth of experience in luxury hospitality and a proven record of leadership, and we are confident he will make a significant impact in guiding the team and enhancing the guest experience. We are pleased to have Dominic return to Elite Hotels and look forward to the expertise and energy he brings to the role.”

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