Checking In – The Hotel Owner Podcast

A weekly podcast produced by Hotel Owner, tailored for hoteliers and professionals navigating the dynamic world of hospitality. Join us as we delve into insightful conversations with industry experts, trailblazing entrepreneurs, and ambitious newcomers.

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Advice

How a short, vague ‘environmental policy’ won’t impress Millennial customers

Are the promises and pledges in your hotel’s environmental policy as SMART – specific, measurable, achievable, realistic and time-bound – as your wider business objectives?
If not, perhaps they should be. Too often, for many hospitality venues, an ‘environmental policy’ has amounted to a single, neglected web page, populated with a few lines of vague assurances and guarantees.
However, in 2019, this will not suffice – and the need to demonstrate a robust mission and vision in this respect will only grow in importance.

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