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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Business Bites > All hail Trump for his damp squib trade deal with China
All hail Trump for his damp squib trade deal with China

All hail Trump for his damp squib trade deal with China

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Do you know what, I don’t know anything about the detail of Trump’s new ‘deal’ with China, designed to hit ‘pause’ on the escalating trade tensions between the two countries after a couple of years of rancour. But I am going to assume, given the president has described it as “the biggest deal anybody has ever seen” – his go-to pathological vernacular – it is probably average-to-poor. Trump claims of the two countries: “Together, we are righting the wrong of the past.” Should a Democrat win the upcoming presidential election, that phrase may have some potential for upcycling.

Anyhow, with not a little theatre and pomp, Trump and China’s chief trade negotiator, Liu He, signed the paperwork at a press conference packed with luminaries including Henry Kissinger, Blackstone private equity boss Stephen Schwarzman, Mastercard boss Aja Banga, and er…Ivanka Trump.

That the Chinese have presented the deal in a somewhat milder light could indeed be a sign of US victory on these matters – apparently it means the Chinese market will be more open to U companies and makes provision for purchases of $200bn in American goods and services. But still, so inured we now are to the Trumpian brand of self-promoting hyperbole, it is hard to summon the confidence to jump for joy at this ‘achievement’. 

In the short term at least, it will mean investor confidence rises. Not because it is ‘problem solved’ – the majority of the tariffs imposed so far have not actually been lifted by the deal – but because it means there is dialogue and the situation is less likely to escalate. I suppose, in the round, that is to be celebrated – global investors were getting very worried about the state of play with trade relations between the two superpowers.

Retrenchment into protectionism only ends one way: both sides get poorer. We need fair winds, of the global trade variety, if this new decade is to be a prosperous and vigorous departure from the 2010s.

Caledonian Sleeper boss calls it a night

What a good idea it was, bringing back the Caledonian Sleeper train? Evoking romantic images of the Orient Express and a steam-powered past, the return of the iconic route with a fancy new fleet was an exciting and rare source of good PR for Britain’s bedevilled railway system. But the best laid schemes o’ mice an’ men Gang aft a-gley, as Rabbie Burns fans, and now a man called Ryan Flaherty, will doubtless attest.

Flaherty, who has been the boss of the Sleeper for just under two years, has decided to step down and make way for somebody new. Serco, which runs the franchise service, says it’s for family reasons. But anyone with an eye on the news since the service launched could hazard a guess that it might also have to do with chronic delays, night-time evacuations of carriages, a dodgy reservation system and buggered air-con.

It turns out passengers don’t like any of those things when they have forked out hundreds of pounds for a special experience, and as a result, it is the most moaned-about service in the UK according to the Office of Rail and Road. It had just under 400 complaints per 100,000 journeys in Q3 last year, more than triple the level of the previous year.

It’s at moments like this (in fact, to my shame, solely like this), that I am moved to delve further into the wisdom of the Scottish bard. Only to connoisseurs of his poetry is it known that immediately after his most famous phrase, which I shamelessly bastardised above, follows a line even more apposite: “An’ lea’e us nought but grief an’ pain For promis’d joy.”

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