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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Business Bites > Coronavirus dampens markets but boosts mask producers
Coronavirus dampens markets but boosts mask producers

Coronavirus dampens markets but boosts mask producers

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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Some years ago Bill Gates was asked in an interview what future scenario it was that kept him awake at night.

To the surprise of the interviewer, he did not say climate change, or financial collapse, or nuclear war. He said he most afraid of the next major pandemic, in the vein of the Spanish Flu of 1918, which killed up to 100 million people – around 5% of the world’s population at the time.

When you are a billionaire, and you have a thought about something, the next thing you do is hire a load of people to look into it. Gates did just this, and his team simulated a pandemic using a computer model that was designed to replicate the flows of human travel around the world.

The model found that if there was another deadly disease of the same virulence and deadliness as Spanish Flu, there would be cases in virtually every urban centre on earth within a matter of weeks.

This was principally due to the ease with which people can fly around the world infecting each other, compared with a century ago when the best you got was a train or a ship, so the geographical spread was narrower and the continent-hops slower.

It is this insight that has the world’s health experts worried every time there is an outbreak like the coronavirus currently bedevilling China. So far 4,515 cases have been recorded in the country, and authorities are struggling to contain its spread, principally because so many people fled in the hours between the announcement of a ban on movement and the ban coming into effect.

As with everything, there is a business angle to this. Investors are nervy because they are trying to work out just how serious the situation is likely to get. Equities the world over suffered on Monday, with the UK’s own FTSE 100 falling 2%, the worst day of trading since October, when politics was getting everyone seriously down in the markets. Wall Street is facing a similar situation, and companies lost 1.5% of their value on average.

The fear is that the disease could really get a hold and echo the SARS virus, which also came from China, and caused over 8,000 infections and 774 deaths in 17 countries.

It is telling that, even though the international community has managed to get on top of several of these, from foot-and-mouth disease, BSE, Ebola and so on, the outbreak of a new one is causing serious apprehension.

It suggests that there is perhaps a feeling in the trading community that one day, one of these is going to be the big one, potentially infecting hundreds of thousands of people. The news coming from China is alarming if you look at it through that prism: the containment strategies do not seem to be working that well, and the World HealthOrganisation is getting involved.

One of the main risks is that because this comes in the middle of the Chinese New Year holiday season, a huge amount of pent up anger may arise among the populations affected by the bans on movement.

This is a time of year when hundreds of millions of people move around simultaneously in China to go and visit relatives – being stopped from doing so risks causing unrest, disobedience of the new curfews, and therefore accelerated spread of the disease by those who do not know that they are infected.

On a lighter note, business is booming for manufacturers of medical facemasks in mainland China, as millions of people scramble to get their hands on them.

It’s worth keeping an eye on this story – even as I was writing this post, the first case of human-to-human transmission was confirmed in Germany.

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