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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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PR Leadership TeamCustard Comm.
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Home > Latest News > Coronavirus > BHA calls for extra measures as occupancy rates half in March
BHA calls for extra measures as occupancy rates half in March

BHA calls for extra measures as occupancy rates half in March

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Bristol Hoteliers Association (BHA) has called for extra measures to help hoteliers as the coronavirus outbreak has seen occupancy rates at hotels in Bristol fall to roughly half the levels they usually are in March.

The BHA said levels among its members are currently between 30 and 40%- with most hotels usually around 80% occupancy for the month of March.

Those rates are expected to have fallen further, to around 10 to 15% over the next two weeks.

Raphael Herzog, BHA chair, has been in contact with Bristol North West MP Thangam Debbonaire about the impact of the virus on the hospitality industry.The BHA is now hosting weekly conference calls among hotel general managers, sharing “feedback, experiences and ideas” .

Earlier this week, chancellor Rishi Sunak promised to do “whatever it takes” to support the UK economy and introduced a number of measures designed to help businesses in the hospitality sector, including a 12-month business rates ‘holiday’, the offer of measures to help pay salaries and rents, and a relaxation of planning legislation to enable pubs and restaurants to provide takeaway services without the need to submit a planning application.

While Herzog has welcomed the measures he has called for the government to go a step further, including:

  • A VAT-cut to encourage consumers to book trips and holidays so that trade can resume as soon as possible once the virus threat is over
  • Slash the rate of National Insurance Contributions for one year, to help with the retention of staff.
  • Ensure the insurers are suitably supported to assist businesses experiencing cancellations
  • At least delaying, if not reviewing, the implementation of a points-based immigration system, due to be introduced on 1 January 2021, which will have a huge impact on the ability of hotels, as well as other industries such as the care sector, to recruit staff
  • Ensure that insurers are suitably supported to assist businesses which are experiencing widespread cancellations
  • Postpone until September the proposed April increase in National Minimum Wage and the Living Wage, to ease the financial burden on struggling businesses

He said: “Among BHA members, it’s estimated there will be a revenue loss of at least £3 million through March and April, which is a massive drop which cannot be sustained. Or even more when hotels will be forced to close.

“After the crisis is over, we will need time to rebuild, which is why I believe we should not be restricted on who we are able to employ. The points-based immigration system should be delayed until at least mid-2022, to help the hospitality industry recover from this crisis.”

The BHA represents 40 major hotels in the city, with around 4,000 rooms.

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