The hotel sector must prepare for “considerable changes” in hygiene and sanitation demands post-lockdown, GlobalData has warned.
The data and analytics company said that all hotels must now determine a “plan of action” for deep-cleaning hotel guest rooms, meeting spaces, front desks, restaurants, fitness centers and other public areas.
Good hygiene policies must be implemented across the board, such as installing hand sanitizer stations in convenient locations and ensuring the frequent cleaning of high-touch areas.
The group warned that problems may occur for multinational hotel companies that franchise a high number of their hotels.
If ongoing support and training to these franchisees is “not regular and concise”, it warned that standards may fluctuate between hotels, which will “create a negative impact on a company’s image”.
Ralph Hollister, travel and tourism analyst at GlobalData, said: “Post-Covid-19, consumers will be likely to place as much importance on hotel hygiene standards as they will on price and location.
“Fears over contracting the virus will live on far after the pandemic is over. Due to the large scale of many hotels, they naturally encourage gatherings of large amounts of people in relatively confined spaces. Guests will be hyper aware of this fact when hotels re-open.”