Register to get 3 free articles
Register to unlock the article and receive our free newsletter. Join 26,000 other hotel leaders and stay in the know.
Want unlimited access? View Plans
Already have an account? Sign in
Hilton Hotels & Resorts has been named the hotel brand with the best towels in the UK while Macdonald Hotels & Resorts took the title of UK’s best pillows.
This is according to The Fluffies – the awards for the UK’s best hotel towels and pillows – which tested 20 of the biggest hotel brands and ranked them one to 20 in four categories – thickness, whiteness, area size and overall feel, condition and smell.
Hilton scored 65 out of 80 for its towels, beating Hotel du Vin and Millenium & Copthorne Hotels who both scored 57.5 out of 80.
Meanwhile, Macdonald Hotels & Resorts scored 64.5 out of 80 for its pillows, coming ahead of Marriott Hotels and Hilton Hotels & Resorts who scored 57 out of 80 and 55.5 out of 80, respectively.
Ruaridh Macdonald, deputy chief executive at Macdonald Hotels & Resorts, said: “The most important thing to us is the guest experience and a good night’s sleep is paramount to making sure our guests have a restful stay.
“We carefully source the perfect pillows and our housekeeping teams then work tirelessly in each hotel to keep them perfectly plumped and prepared.”
Martin Walker, CEO of Methven UK, which developed the awards, said: “We’re delighted to announce the winners of the Fluffies 2015 and wish to extend our congratulations to Hilton Hotels & Resorts and Macdonald Hotels & Resorts for their awards.
“A thick, white, fluffy and fresh-smelling towel can make any hotel showering experience even more memorable, just as a soft and fluffy pillow can make all the difference for a relaxing night’s sleep before an invigorating morning shower.”
