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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Tech Talk > VisitEngland launch bid to ‘revolutionise’ visitor information
VisitEngland launch bid to ‘revolutionise’ visitor information
Visit England launch the new tourism hub - RealTimeTravelGuide.co.uk, allowing users to tailor their travel experience using real-time tweets from England’s tourism experts Photograph: Rosie Hallam

VisitEngland launch bid to ‘revolutionise’ visitor information

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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VisitEngland has launched a new service in an effort to revolutionise visitor information via Twitter. 

Realtimetravelguide.co.uk is an online hub allowing users to tailor their breaks using real-time tweets from England’s tourism experts – reflecting the trend by travellers to find real-time information online.

Teaming up with tourist information centres (TICs) and local destination organisations from across the country, VisitEngland hopes the new service will revolutionise how local tourism organisations and businesses share information with consumers via Twitter.

It is hoped that the service will bring together a ‘hive’ of real-time information for people researching things to do on holiday, planning a weekend, day trip or making plans whilst already on their break.

A quick search on the hub reveals a map of England pinpointing local Twitter handles providing real-time information. Users can search the site by destination or by interest to find relevant local information and news about restaurants, activities, events and promotions.

James Berresford, VisitEngland’s chief executive said: “This is an exciting and pioneering project and a tourist board first. We know consumers are increasingly using social media to find information and although a lot of information is already out there, this new site draws it all together to benefit everyone – providing destinations with a way to engage consumers online; support for SMEs who can share information on their product and services; and ultimately provide visitors with real-time information.”

Berresford added that this is “just the beginning” and that VisitEngland’s ambition is for the service to become the “go-to hub” for visitor information.

The service currently has 34 town and 68 destinations on board, however VisitEngland said that it hopes to grow the service to cover the entire country.

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