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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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RBH
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Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
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16:40 – 17:05 Crisis Management

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Home > Latest News > Hotels > Hotel Indigo London K West Shepherd’s Bush set for March opening
Hotel Indigo London K West Shepherd’s Bush set for March opening

Hotel Indigo London K West Shepherd’s Bush set for March opening

The hotel will include an open-kitchen restaurant, spa and co-working spaces

In this episode we speak to Philip Lassman, managing director UK&I at Numa. Philip spoke about the lessons learned from his time at Hilton, IHG and Accor, and how his early roles have shaped his leadership approach, the rise of aparthotels and why guests are increasingly seeking flexible and locally connected stays, how Native by Numa sites root themselves in their local neighbourhoods, and Philip’s plans for growing the Numa brand.

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IHG has revealed it will open the new Hotel Indigo London K West Shepherd’s Bush in 2026, in a move it said will mark “the arrival of one of West London’s most anticipated new lifestyle hotels”.

The hotel will contain 231 rooms and suites, including generously sized ‘Signature Suites’ and ‘Garden Rooms’ that give guests access to outdoor space. It said its interiors have been designed to feel “relaxed yet refined”, based on lines, warm colours and layered materials.

The building, formerly the BBC’s Kensington House recording studios, has been renovated to become “a design-led destination” using recycled and reused materials.

Its food and drink offerings include its all-day restaurant Flock, which will be constructed in an open-kitchen design around a statement pizza oven and headed by Chef Sami Saygi.

Later in 2026, the hotel will also open the K West Spa, which will include a thermal suite, two spa gardens, two dedicated couples suites, six treatment rooms, a full gym and relaxation spaces. The hotel said the spa will operate on “a holistic, nature-inspired philosophy” and use products from vegan wellness brand Ground Wellbeing.

It additionally revealed partnerships with West London breweries, distilleries and producers to fuel a “distinctly local” food and drink experience. It added it will platform local artistry and history by displaying works curated by ArtStory, such as pieces by surrealist Helga Stentzel and sculptor Helena Lacy.

The hotel confirmed it will merge “business with lifestyle” by providing co-working spaces suited for contemporary work culture and creative collaboration, as well as hosting talks, cultural events and community-led gatherings.

General manager Nicolas Braud said: “The opening of Hotel Indigo London K West Shepherd’s Bush marks the beginning of a new chapter for one of West London’s most storied buildings.

“We’ve been inspired by the neighbourhood’s rich creative and musical heritage, and our aim is to create a hotel that feels deeply rooted in its surroundings while offering a contemporary, design-led experience for both visitors and the local community. This is about honouring the past while setting a new benchmark for lifestyle hospitality in the area.”

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