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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
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Caroline Gregory
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Simon Numphud
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12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

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Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
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Gavin Taylor
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Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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David BeersChoice Hotels
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AI SpecialistRBH Management
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15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

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Home > Latest News > Hotels > Hotel mistranslations: the worst offenders
Hotel mistranslations: the worst offenders

Hotel mistranslations: the worst offenders

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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A translation firm has published a list of humourous mistranslations spotted on signs in hotels around the world.

The list of mistranslations include one sign in Thailand which requests guests not to bring “solicitors” into their rooms, while one sign in a Japanese hotel invites guests to “Take advantage of the chambermaid”.

Tongue Tied is a translation, interpreting and typesetting company based in Sussex UK.

While the list may be amusing to the outsider, for those hotels in the UK looking to market themselves to overseas visitors, it’s a lesson in due-diligence and avoiding any potential word gaffes.

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The full list of mistranslated signs:

Paris: “Please leave your values at the front desk”

Switzerland: “Our wines leave you nothing to hope for”

Norway: “Ladies are requested not to have children in the bar”

Vienna: “In case of fire, do your utmost to alarm the hotel porter”

Bucharest: “The lift is being fixed for the next day. During that time we regret that you will be unbearable”

Moscow: “If this is your first visit to the USSR, you are welcome to it”

Japan: “Guests are requested not to smoke or do other disgusting behaviors in bed”

Japan: “You are invited to take advantage of the chambermaid”

Thailand: “Please do not bring solicitors into your room”

Nairobi: “Customers who find our waitresses rude ought to see the manager”

Acapulco: “The manager has personally passed all the water served here”

Tokyo: “Is forbitten to steal hotel towels please. If you are not person to do such thing is please not to read notis”

Japan: “Please to bathe inside the tub”

Leipzig: “Do not enter the lift backwards, and only when lit up”

Belgrade: “To move the cabin, push button for wishing floor. If the cabin should enter more persons, each one should press a number of wishing floor. Driving is then going alphabetically by national order”

Athens: “Visitors are expected to complain at the office between the hours of 9 and 11am daily”

Switzerland: “Special today – no ice cream”

Tokyo: “Special cocktails for the ladies with nuts”

Finland: “To stop the drip, turn cock to right”

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