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London hoteliers struggling to attract Chinese visitors, says BHA

London hoteliers struggling to attract Chinese visitors, says BHA

In this episode we speak to Jackie Brown, regional director, North & West Europe, Wyndham Hotels & Resorts. Jackie spoke about her time at Hilton and the lessons learned across both operations and corporate hospitality, Wyndham's growth ambitions across Europe and the opportunities within the UK market today, balancing global brand standards whilst supporting owner’s individual growth plans and how Wyndham maintains strong partner relationships through transparency and trust.

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London hoteliers are falling behind the rest of Europe by failing to attract high-spending Chinese tourists, according to the British Hospitality Association (BHA).

The report found that while France welcomes more than 1 million visitors from China each year, the UK only receives 328,000 Chinese visitor applications.

This is despite Chinese travellers being named among some of the highest spenders in the UK, splashing out an average £2,688 a head and preferring to use credit cards.

It comes as figures released by VisitBritain show that July 2016 was the highest month ever for overall inbound tourism to the UK, with 3.8 million visits – up 2% on the same month last year.

Overseas visitors to the UK spent £2.5bn in July this year, which was a 4% increase on July 2015.

Visitors from China can take out a Schengen visa – allowing them to visit 26 European countries – but need a separate visa to cross the channel.

David Morgan-Hewitt, managing director of The Goring and BHA member, said: “London is the greatest city in the world but it’s lagging behind its European neighbours in terms of attracting Chinese tourists and it’s time to take action.

“Hoteliers want to capitalise on what is likely to be a much more mature market in five or ten years’ time, but we need to be proactive today.”

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