Features
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Aug- 2021 -19 August
Why Wyboston Lakes Resort ‘isn’t going anywhere’
“You have to tell the truth,” that is what Steve Jones, managing director at Wyboston Lakes Resorts says when questioned…
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18 August
Five ways to reimagine the guest experience
Fluctuating Government guidelines have reshaped hospitality over the past 12 to 18 months, encouraging hotels to re-evaluate and re-invent their…
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Jul- 2021 -26 July
Bringing brand to the forefront of digital guest experience
According to Mintel, the tourism industry can expect the shake-up of travel behaviours, preferences, and expectations spurred by COVID-19 to…
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22 July
Rethink the returning guest experience with digital assistants
The Covid-19 pandemic slowed the hospitality and tourism industries, but voice assistants, online check-in tools, kiosks solutions, chatbots and other…
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19 July
It’s time to think about sustainability for post-pandemic dining
As lockdown restrictions continue to ease, the reopening of restaurants has been a welcome return for both guests and professionals…
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13 July
Tale of two hoteliers
Since the hotel industry’s reopening after lockdown, sector operators have adapted to the ‘new normal’ of track and trace, social…
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6 July
Why does a hotel need a backup generator?
Picture the scene: it’s a weekend, you’re fully booked, the restaurant is buzzing, the bar is a hive of activity…
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5 July
A meaningful experience: rethinking what Britain wants
With the staycation boom in full swing and over half (55%) of Britons planning a staycation this year, a recent…
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2 July
The importance of clean air in safeguarding the hotel industry
After an immobilising year for the hotel sector, hope is beginning to return as the UK reopens and a growing…
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Jun- 2021 -25 June
Rethink the in-room experience: Let guests bring their own content
As travel bookings continue to rise with summer road trips, staycations and even work travel, guests are returning with new…
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