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Eagle Bar opens second terrace venue at The Chancery Rosewood

Eagle Bar opens second terrace venue at The Chancery Rosewood

Crossbasket Castle Hotel appoints Zoe Douglas as spa and wellness director

Crossbasket Castle Hotel appoints Zoe Douglas as spa and wellness director

Voco Zeal Exeter Science Park appoints executive chef

Voco Zeal Exeter Science Park appoints executive chef

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Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Getting ready for Christmas 2020 – Yes, really

Every year, I meet hotels and restaurants who have tried and failed to increase Christmas…

How hotels can tackle the climate emergency

In response to the Paris Climate Agreement, the International Tourism Partnership (ITP)…

Vera Lynn’s gin dispute is a window on a fascinating trademark problem

Everyone knows a bit of cockney rhyming slang, but what if your own name is the one being…

‘Jingle bots’ are artificially ramming online shopping baskets to use up stock

I have my reservations about this story because we spend a lot of time in our office poring…

Why historic hotels attract Millennials

For years, we have been been sifting through archives, conducting interviews, and…

The latest business data is bad news, but the reasons given spell a good omen

This morning there was some bad news for business, but which definitely comes with a silver lining.

The election is over – time for the Tories to deliver for small businesses

It now looks as though political stasis and all the damage that does to business will be…

Three tips to protect your guests and your brand

When guests arrive on property, security should be the last thing on their minds. Business…

Securing guest data – the ongoing efforts of GDPR

In the spring of 2018, it seems all anyone was talking about was GDPR. Fast forward 12+…

Businesses are sitting on £115bn and waiting to splurge

Goldman Sachs thinks money will pour into UK stocks and shares after this election, but it’s…