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Accor expands Handwritten Collection brand to 50 hotels worldwide

Accor expands Handwritten Collection brand to 50 hotels worldwide

SevenStay launches mid-term aparthotel at 60 Old Hall Street

SevenStay launches mid-term aparthotel at 60 Old Hall Street

Limehome opens site near St Paul’s Cathedral

Limehome opens site near St Paul’s Cathedral

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Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Customer feedback – Use it or lose it

A warm welcome is one of the quickest ways to endear your business to customers and make a…

How to stabilise revenue

Q: I run an independent hotel which experiences hugely fluctuating demand according to the…

Landmark London Hotel Profile – The One Percent

The Landmark London Hotel is now the only hotel in the world to be awarded a Platinum level…

What price should I charge?

Q: I was reading an article online last month about UK hotel prices rising twice as fast as…

How housekeepers ‘keep on keeping on’

As a guest in most hotels you seldom get to meet the person in charge of arguably the most…

Influencing the influencers

Q: We had a ‘mumpreneur’ blogger stay at our hotel the other day – it wasn’t a PR stay, but…

5 top tips: How to make staff feel proud

Creating an environment that fosters a sense of professional pride amongst your staff will…

An engaged guest is a happy guest

Technology is reshaping the hospitality market, with competition for online bookings fiercer…

Mitigating staff turnover

There is good news for job seekers and existing employees in the hospitality industry.…

Why housekeeping staff are the ‘unsung heroes in the daily hotel war’

Running a successful hotel is a never ending and complicated campaign to keep the guests…