Hotel Advice & Best Practices
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Feb- 2019 -13 FebruaryAdvice
Misleading online ads by booking agents are just the tip of the iceberg
The decision to crackdown on booking websites that advertised misleading discounts on hotel rooms has been praised by a leading…
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11 FebruaryAdvice
What developments in tech mean for the future of hospitality
Business related technology continues to evolve at a fast pace across so many industries and sectors, making wide changes to…
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7 FebruaryAdvice
How workplace trends are influencing hotel design
With more and more businesses offering flexible working for their staff, there has been a rise in the need for…
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Jan- 2019 -30 JanuaryAdvice
Why storytelling matters to your hotel’s branding
As hoteliers we are always looking for new and inventive ways to promote, sell and transform our business. Our guests…
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23 JanuaryAdvice
When does the guest experience start?
Think back to your last trip and the happiness, excitement and anticipation that you felt about it. Now think about…
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18 JanuaryAdvice
Why direct bookings matter
When it comes to direct bookings, there are two key customer streams; existing customers who are returning to you and…
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17 JanuaryAdvice
Top trends in hospitality for 2019
Accounting for over 10% of global GDP and the creation of one in five new jobs according to the World…
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16 JanuaryAdvice
How to get payment and booking systems right
Critical to the day-to-day running of a successful hotel is organisation; it’s necessarily a keystone in operational management from back…
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14 JanuaryAdvice
How to be one step ahead of your customers
The most successful businesses today know that they have to understand their customers better to retain them – but what…
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11 JanuaryAdvice
How hoteliers can stand out from the crowd
Have you ever stayed at your own hotel and put yourself in the shoes of the guest? Regardless of your…
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