Dorchester Collection
Coverage of The Dorchester Collection, a portfolio of ultra-luxury hotels including flagship properties like The Dorchester in London. Reporting includes updates on refurbishments, leadership, brand strategy, and guest experience innovations. Also explores the group’s positioning in the global luxury hospitality market and its appeal to affluent leisure and business travellers.
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Apr- 2019 -8 AprilEconomy
Business rates ‘bringing pain’ to hotel sector, says Colliers
Escalating business rates are “continuing to put pressure” on London’s hotel industry, according to latest figures from Colliers International. Hotel companies are facing new bills for the year ahead which show the third set of rises since the 2017 revaluation, with many bills double what they were three years ago.…
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Aug- 2018 -1 AugustAdvice
Hiring hurdles: Overcoming recruitment fraud and fear in hospitality
It is often said that your staff are your greatest asset and nowhere is this truer than within the hospitality industry. Given that a vast majority of staff are client-facing and, in many cases, have cash handling responsibilities, getting hospitality hiring right is of critical importance to continued success. As…
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Nov- 2017 -13 NovemberAdvice
Combining artificial and human intelligence for the perfect hire
Artificial intelligence or AI. It’s a term we’re hearing increasingly often; from online customer support chat bots to virtual assistants, it seems AI is quickly becoming part of our everyday life. The growth of AI driven solutions and, in particular, the application of machine learning can now be seen in…
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Sep- 2017 -25 SeptemberEvents
Brexit and cyber security top of the agenda at this year’s HOSPACE
This year’s HOSPACE, the annual conference and exhibition of Hospitality Finance, Revenue and IT Professionals (HOSPA), will focus on Brexit, cyber security, evidence based HR and the dynamics of OTAs. Taking place at the Royal Lancaster London on 2 November, John Guthrie, employment policy advisor at the British Hospitality Association…
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Aug- 2017 -7 AugustEconomy
Airbnb could lead to lower business rates for hoteliers
Hotel operators should be able to appeal against their business rates due to the impact of “disruptors” in the market such as Airbnb, say real estate agency, Colliers International. According to Colliers, the rise in volume of Airbnb lettings should be seen as a “material change” to the hotel industry,…
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Aug- 2014 -14 AugustLatest News
Dorchester Collection appoints director for global guest experience
Dorchester Collection has announced the promotion of Ana Brant to director of global guest experience. Brant, who has worked at the Dorchester Collection since 2010 as director of organisational performance, will be responsible to ensure that the guest and employee experience is aligned with Dorchester Collection’s brand promise of ‘iconic…
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