Advice
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Aug- 2022 -10 AugustOpinion
Inflation, energy and last-minute breaks boom
As we embark on the first few weeks of the UK school summer holidays, it appears that once again the…
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1 AugustOpinion
Brand experience: the magic is in the detail
The importance of branding in hospitality and the role it plays in delivering a quality (and memorable) guest experience has…
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May- 2021 -18 MayAdvice
Opportunities for the hospitality and tourism industry post- pandemic
Few would argue that the hospitality and tourism sector was among those most significantly affected by the pandemic, and there’s…
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Mar- 2021 -24 MarchAdvice
Why independent hoteliers should improve their CRM systems
CRM systems are user-friendly for customers A hotel CRM is a single source of truth for guest information and should…
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23 MarchAdvice
The dangers ahead for independent hotel owners
“Skate to where the puck is going, not where it has been!” Walter Gretzky, the most famous Canadian ‘Hockey Dad’…
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