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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
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12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
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Suzanne Speak
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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > Hotels > Clifton Arms Hotel undergoes £2.5m refurb
Clifton Arms Hotel undergoes £2.5m refurb

Clifton Arms Hotel undergoes £2.5m refurb

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Clifton Arms Hotel in Lytham St Annes is now ready to reopen after undergoing a £2.5m refurbishment of the site. 

Following the refurb, the North West hotel now has a refurbished reception and bar area, whilst new dining areas have been created. A new outdoor seating area on the terrace has also been established, overlooking Lytham Green.

In addition, the hotel has introduced newly-designed menus that reportedly complement its new “state-of-the-art” kitchen, and all day dining will now be available for non-residents as well as hotel guests. 

In order to carry out the extensive refurbishments, the owners secured the £2.5m funding package from Lloyds Bank.

The building, which dates from 1840, has been privately owned by the Webb family since 1993. Over the past five years, the 48 bedrooms have all had individual makeovers, along with the banqueting suites. However, its owners said the ground floor was “in need of modernisation”.

Carol Webb, director, said: “It’s been a tough 14 months for everyone; the hospitality sector has had to prepare to reopen on several occasions but then was forced to close again at short notice. 

“Last year, the board of directors took the decision to remain closed and focus on the planned refurbishment that we were fortunately able to bring forward. We hope that this will allow the Clifton Arms Hotel to return stronger than ever.”

Victoria Dolman, general manager, added: “The design team have worked with the hotel’s existing features to further enhance this iconic hotel. The support from our loyal customers throughout this period has been heart-warming and has given us the strength and determination needed at times to keep going. 

“We’re confident the restaurant and bar will be a massive draw to visitors to the area and local residents, while the comfortable, cosy spaces we’ve created will allow guests to relax in beautiful and calming surroundings.”

Jo Etherington, relationship director at Lloyds Bank, said: “The Clifton Arms Hotel is a prominent North West business with a history that extends more than 300 years and is an iconic part of Lytham’s heritage.

“Although the hospitality industry has been hit hard by the pandemic, it’s fantastic to see establishments using the lockdown closures as an opportunity to upgrade facilities and putting themselves in the strongest position possible to welcome back guests.”

She added: “Lloyds Bank is working closely with business customers right across the UK to provide the tailored funding and support needed as firms plan for recovery and growth.”

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