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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > People > The Eden Hotel Collection promotes three GMs
The Eden Hotel Collection promotes three GMs

The Eden Hotel Collection promotes three GMs

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Eden Hotel Collection has announced a series of internal appointments and promotions across its general management team.

The boutique hotel group promoted Dean Gunston from senior general manager of The Greenway Hotel and Spa in Cheltenham and Brockencote Hall Hotel in Worcestershire to general manager of Bovey Castle in Dartmoor National Park. 

Gunston has worked with Eden for more than 13 years, starting his time at the company as general manager at The Kings Hotel in 2009, before moving to Brockencote Hall Hotel in 2011, and latterly The Greenway Hotel and Spa, a post he has held for almost six years.

Craig Routledge will succeed Gunston at Greenway as he moves from Brockencote to start in his new post. He has spent eight years with Eden with Greenway set to become the third hotel under his management, having previously been general manager at The Kings Hotel. 

Meanwhile, Jack Hartshorne has been promoted from his role as deputy general manager at The Arden Hotel in Stratford-upon-Avon to “lead a new chapter” at Brockencote. Prior to his role at The Arden Hotel, Hartshorne was previously house manager at The Kings Hotel.

All three new general managers are set to play a key role in “significant” growth plans at their respective hotels, as Eden continues to invest in its portfolio with a number of refurbishment projects either planned or already underway. 

Mark Chambers, group managing director, said: “These appointments mark an exciting period for all of the hotels. Between the three of them, Dean, Craig and Jack have worked at no less than 10 hotels within Eden over more than 30 years, bringing with them a tremendous amount of experience and enthusiasm to their new roles.

“We know we have some exceptional talent within our ranks and as a company we truly believe in giving people pathways for career development, so I am delighted to see all three step up to their new positions.”

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