Quick Guides

How to select the best entertainment system for your hotel guests

If you consider these factors you will be able to deliver a unique and exciting experience for your guests and increase the chances of them returning

With the cost of living crisis cutting into people’s budgets it is now more important than ever to have things that set your hotel apart from others and that to add to the experience.  One way to do this is to have an entertainment system that will keep your guests engaged. Here is how to select the best entertainment system for your hotel guests.

Determine your budget

Your budget will determine the type and scope of entertainment system you can afford. For example, you might have a budget that allows for a high-end system with advanced features such as voice control, or a more basic system with standard features such as cable TV and streaming services.

Identify your guests’ needs

Identifying your guests’ specific entertainment needs is crucial to providing an exceptional guest experience. For example, if your hotel caters to families with children, you might prioritise gaming consoles and family-friendly movies. Alternatively, if your hotel caters to business travellers, you might prioritise cable TV and streaming services for in-room entertainment during downtime.

Research entertainment system options

Researching the different entertainment system options available on the market is important to find a system that meets your guests’ needs and budget. For example, you might consider smart TVs, gaming consoles, streaming devices, and cable TV systems.

Advertisement

Consider the quality of the equipment

Choosing high-quality equipment is important to provide guests with an exceptional audio and visual experience. For example, you might choose a 4K Ultra HD TV with a soundbar and a subwoofer for optimal audio and visual quality.

Look for user-friendly systems

Choosing an entertainment system that is easy to use and operate for your guests is crucial to avoid any frustration or confusion. For example, you might choose a system with a simple remote control or voice-activated controls.

Consider system integration

Choosing an entertainment system that can be integrated with other hotel systems, such as the room control system or the property management system, can provide a seamless guest experience. For example, guests could use the TV remote to adjust the temperature in the room.

Evaluate the support services

Evaluating the support services provided by the entertainment system provider, such as installation, training, maintenance, and technical support, is important to ensure the system operates smoothly and efficiently. For example, you might choose a provider that offers 24/7 technical support and regular maintenance checks.

Test the system before implementing

Testing the entertainment system before implementing it in your hotel is important to ensure it meets your guests’ needs and provides a seamless experience. For example, you might test the system by having staff and guests use it for a trial period and collect feedback to make any necessary adjustments.

If you consider these factors you will be able to deliver a unique and exciting experience for your guests and increase the chances of them returning. 

Check out our free weekly podcast

Back to top button