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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Features > Hotel Concept of the Month – The Good Hotel
Hotel Concept of the Month – The Good Hotel

Hotel Concept of the Month – The Good Hotel

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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The 148-room floating Good Hotel was first launched in Amsterdam in 2015 and was the first Good Hotel to open worldwide.

After staying a year in Good Hotel’s hometown, the hotel continued its journey In October 2016 when the floating 8 million kilos concrete structure was transported by a submersible barge over the North Sea Canal, on the River Thames and through the King George V lock to its current location the Royal Victoria Docks, London.

Hotel Design

The design of the three-star hotel was undertaken by two young Dutch designers Remko Verhaagen, art director and Sikko Valk, lead designer. The hotel is designed to have a “pure premium” style. The Good Hotel finds luxury in simplicity and originality much like you would see in a Dutch home. The design features classics by Lensvelt and Moooi with everyday design from Hema and the items also designed by the Good Hotel themselves.

The design incorporates a blend of the industrial and the natural, showing the construction and sturdiness of the building. Unlike traditional luxury hotels in this day and age guest rooms come without TVs  as the hotel claims that “conversations are better” with the design of its open plan living room downstairs allowing for lots of room and seating to encourage openness and sharing.

Social Responsibility

Good Hotel is not just a hospitality business, it is a social business with the aim of benefiting the local community of where it is situated. The Good Hotel reinvests its profits to support its NGO charity partner Niños de Guatemala and to further its in-house Good Training programme. Niños de Guatemala provides underprivileged children with an education, running two primary schools and a secondary school which house over 500 Guatemalan children that would otherwise not have been able to go to school.

Furthermore with its Good Training programme, the hotel takes in long-term unemployed individuals in the local community and help them to re-skill and reintegrate into society. Additionally the Good Hotel tries to support local tradespeople. Where possible, ingredients, materials and labour are all locally sourced from small business owners and craftsmen. The hotel also attempts to be sustainable and environmentally friendly.

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