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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Whitbread’s competitors should tread carefully after Costa sale
Whitbread’s competitors should tread carefully after Costa sale

Whitbread’s competitors should tread carefully after Costa sale

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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As the press was warming up for this issue of the magazine, news broke that the owner of Premier Inn, Whitbread, had sold Costa Coffee to Coca-Cola for £3.9bn.

Whitbread acquired the brand in 1995 for £19m when it had just 39 outlets, and had intended to spin off the chain as a separate business, but the transaction was “unanimously agreed” by the Whitbread board to be in the “best interests of shareholders”.

Given that a “significant majority” of the net cash proceeds of the deal will be returned to those shareholders – pushing the share price up 16% in a single day – I don’t doubt that unanimity.

But what does it mean for the hotel industry? On the face of it, it means a rationalisation of Whitbread’s business. A budget hotel brand and a high street coffee chain were arguably unlikely bedfellows, and a statement announcing the deal would suggest execs there felt the same: the sale will allow for a greater focus on “attractive structural growth opportunities for its leading hotel business, Premier Inn, in the UK and Germany”.

Whilst the word ‘hospitality’ goes some way to bridging the worlds of retail and hotels, ditching the bedevilled high street and establishing a laser-focus on hotels in a highly competitive market as it continues to boom is probably very wise. The other major consideration for Premier Inn’s competitors is that while the cash going to shareholders may be a significant majority, it is undisclosed exactly what proportion it might be.

If it is, say, 60%, what’s left over potentially for Premier Inn to benefit from could be a 10-figure windfall of investment in technology and marketing, or new openings, or debt reduction, or share buybacks. Their Costa investment has paid huge dividends, literally, and shows an ability to think in the long term. If I were CEO of a major hotel chain in the UK, I would be watching Whitbread very carefully.

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