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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
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Caroline Gregory
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Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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David BeersChoice Hotels
RBH
AI SpecialistRBH Management
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Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > Hotels > Raffles to transform Old War Office into hotel
Raffles to transform Old War Office into hotel

Raffles to transform Old War Office into hotel

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Raffles London at The OWO is set to open its doors at the Old War Office building in Whitehall.

The new hotel has been developed in partnership between the Hinduja Group and Accor and is the first location in the UK.

The property features 120 guest rooms and suites, signature dining experiences by chef Mauro Colagreco, entertainment spaces including a grand ballroom, and an extensive spa in partnership with Guerlain and Pillar.

The OWO also features 85 Residences by Raffles and also includes nine restaurants and three bars, including a rooftop with “panoramic” views across St James’s Park, The Mall and onto Buckingham Palace.

Over the past eight years, Britain’s Old War Office has been restored by the family-run Hinduja Group. With the help of hundreds of artisans, historic interior elements have been restored, including delicate hand-laid mosaic floors, oak panelling, chandeliers, and a marble staircase.

Raffles said that the most historically significant areas of the building are the Heritage Suites, former offices of political and military leaders including Winston Churchill, David Lloyd George and Sir Richard Haldane.

A number of these will be available for exclusive reservations as ‘The Whitehall Wing’. This six-bedroom suite will occupy the west wing of the building and can accommodate up to twelve guests.

Raffles London has also partnered with chef Mauro Colagreco, the chef behind Mirazur on the Côte d’Azur, to create three “unique” dining experiences. There will be a particular focus on the rich diversity of native British vegetables, which will be the focus of the dishes here.

Next door is Mauro’s Table, an intimate space centred around a dining table and backed by a “dramatic” show kitchen. It will offer private dining for up to 23 guests and showcase local, hyper-seasonal ingredients.

Meanwhile, Colagreco’s dining restaurant, Saison, will serve Mediterranean cuisine throughout the day including breakfast, brunch, lunch, afternoon tea and dinner. This room occupies a former historic library of the Old War Office.

Additionally, Raffles London will be home to two bars, The Guard’s Bar and Lounge and The Spy Bar. Further outlets at the hotel include The Drawing Room, an all-day dining lounge overlooking Horse Guards, and Pillar Kitchen.

The Guerlain Spa at Raffles London is set to be one of the largest luxury hotel spas in the capital, spanning 2,500 sq metres over four floors, with a 20m swimming pool, nine treatment suites, a gym and L’Atelier Guerlain.

With access via the Grand Staircase, the Whitehall Ballroom offers capacity for up to 600 guests, complemented by an extensive pre-function space and dedicated meeting rooms, named Morse and Code.

In addition to restaurants by Colagreco at Raffles London, The OWO will feature an additional four independent restaurants including Café Lapérouse, Paper Moon, Langosteria, and a rooftop restaurant and ground-floor sake bar led by Michelin-starred Chef Patron Endo Kazutoshi.

Omer Acar, CEO of Raffles and Orient Express, Accor, said: “Raffles seeks out astonishing settings for each of its properties, and Raffles London at The OWO offers this generously. The rich heritage of the city, as well as the Old War Office building, make London a natural home for the Raffles brand, which has long been synonymous with legendary service, glamour, art, and storied destinations.”

Philippe Leboeuf, managing director of Raffles London at The OWO, added: “At Raffles London, the history of the former Old War Office lives on, through its splendid architecture, carefully chosen interior design and expansive Heritage Suites. We are excited to provide guests with the highly personalised and intuitive service for which Raffles is known the world over. Visitors will be spoiled for choice with the eclectic array of world-class restaurants and bars in an unrivalled location.”

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