Pan Pacific London has secured the Forbes Travel Guide Five-Star Award for the third consecutive year since its establishment in September 2021. Additionally, it has earned a new accolade, a Forbes Four-Star rating, for its dedicated SENSORY Wellbeing floor. This recognition adds to the hotel’s list of achievements, including being named Hotel of the Year at various awards. Anne Golden, VP operations, UK and North America, expressed gratitude for the recognition, attributing it to the exceptional service provided by the hotel’s team.
Despite economic uncertainties, a significant portion (17.3%) of UK consumers intend to increase their holiday spending in the upcoming year, according to the NatWest Retail and Leisure report. Even though many anticipate weaker finances in 2024 compared to the previous year, a considerable number still plan to allocate more funds to vacations. The report highlights dynamic pricing as acceptable, particularly for hotel and airline fares, emphasising the importance for the travel industry to understand evolving consumer behaviours.
Maybourne Hotel Group, renowned for luxury establishments like Claridge’s and The Connaught, is set to launch Surrenne, a new members’ club focusing on wellbeing and longevity. Designed by Remi Tessier, Surrenne will offer state-of-the-art facilities spanning four floors, including a modern gym and a 22-metre swimming pool equipped for in-water meditation. The club aims to blend natural elements with modern science to provide holistic wellness experiences backed by evidence-based protocols, developed in collaboration with thought leaders.
Edgbaston Park Hotel and Conference Centre in Birmingham has achieved the Gold ECOsmart award for its commitment to environmental sustainability. This marks the hotel’s second achievement in its quest to become one of Birmingham’s greenest establishments, following its gold Green Tourism designation in 2023. The award recognises the hotel’s efforts across various sustainability initiatives, from energy and waste conservation to sustainable food and beverage management. Director of operations, Julie Crump, expressed pride in the team’s dedication to driving sustainable initiatives and emphasised the hotel’s commitment to positive influence on the community.