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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Appointments > The Zetter appoints Kevin Rockey as new area GM
The Zetter appoints Kevin Rockey as new area GM

The Zetter appoints Kevin Rockey as new area GM

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Zetter has appointed Kevin Rockey to the newly-created role of area general manager to help support the next stage of growth for the group. While his appointment will help drive the international expansion of The Zetter brand, he will also lead the opening of The Zetter Bloomsbury, officially opening in January 2026.

With a 25-year track record of international hospitality experience, Rockey most recently served at Ennismore as head of operations for Northern and Eastern regions, and deputy COO for The Hoxton hotel, responsible for 12 hotels and nearly £200m of room and F&B revenues. 

Prior to this, he spent several years in New York as executive vice-president of operations at The Standard Hotels, after overseeing the entire operation of The Standard High Line.

Rocky spent the first decade of his hospitality career in food and beverage roles working for Le Gavroche, The Lanesborough and The Berkeley before making the move into hotel operations when Ian Schrager opened his first property, St.Martin’s Lane in London. 

He was also the opening general manager for the W Hotel Leicester Square and GM of The Sanderson in central London.

The next major opening for the group will be the 68-room Zetter Bloomsbury, set for January 2026. Its opening will follow the transformation of six 300-year-old Georgian townhouses. With interiors crafted by James Thurstan Waterworth, founder of Thurstan, the hotel will “blend Georgian charm with lived-in elegance, giving guests a perfect base to explore Bloomsbury and the neighbouring British Museum”.

Laith Pharaon, the owner of The Zetter hotels, said: “Kevin’s substantial experience in the international hospitality sector is much admired and will be a key component of The Zetter’s rebirth and boutique expansion. With The Zetter Bloomsbury, we are embarking on an exciting new period in our history and Kevin will help us deliver a guest experience fit for 2026 and beyond.”

Rockey added: “I’m proud to embark on the next stage of my career with the entire team at The Zetter. Our next hotel in Bloomsbury is just the beginning of a remarkable new period for The Zetter brand and I’m excited to be bringing my global hospitality knowledge to the group and develop new guest experiences to make our operations second-to-none.”

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