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09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
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Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

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AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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AI SpecialistRBH Management
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15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
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Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

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Home > Latest News > People > Clarion Hotel Charlecote Pheasant appoints Lee Goodman as GM
Clarion Hotel Charlecote Pheasant appoints Lee Goodman as GM

Clarion Hotel Charlecote Pheasant appoints Lee Goodman as GM

In this episode we speak to Philip Lassman, managing director UK&I at Numa. Philip spoke about the lessons learned from his time at Hilton, IHG and Accor, and how his early roles have shaped his leadership approach, the rise of aparthotels and why guests are increasingly seeking flexible and locally connected stays, how Native by Numa sites root themselves in their local neighbourhoods, and Philip’s plans for growing the Numa brand.

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The Clarion Charlecote Pheasant Hotel in Warwickshire has announced the appointment of Lee Goodman as general manager.

The hotel said he brings “considerable experience” to the role with 20 years in the hospitality sector. Goodman previously led properties such as three locations for Chef and Brewer in Kenilworth and Knowle, the Cube Hotel in Birmingham, and Hotel Indigo Birmingham. In addition, he served as a group operations development and new openings manager with Black and White Hospitality.

He takes the helm at a time when the hotel recently joined Choice Hotels EMEA and completed refurbishing 40 guest rooms and corridors in its Barford building, Clarion Café, and Pheasant Restaurant. Inspired by The Bard, the refurbishment features a Shakespeare theme throughout the hotel. This highlights the hotel’s proximity to Stratford-upon-Avon, the birthplace of the famous playwright.

The Clarion Charlecote Pheasant Hotel dates to the 16th Century and is set in a landscaped garden, offering original beams, “characterful furnishings”, and exposed brickwork. Its 70 guestrooms are spread across four buildings and include a variety of rooms, family accommodations, pet-friendly options, and suites.

Additionally, guests can enjoy a restaurant, bar, meeting facilities, a five-acre outdoor event space, and The Hampton Suite, a self-contained events venue.

Goodman said: “This is an exciting time to join the hotel. The recent refurbishment has introduced a modern design aesthetic that complements the historic features and qualities of this beautiful property. It is a platform upon which I can deliver a better guest experience and grow the business.

“The excellent location also attracts many UK leisure travellers and local community guests, who are important sectors for us. Now, with the additional international profile of the Clarion brand, we will build a larger UK and international reputation for the hotel, creating opportunities to grow the business and attract more international visitors to both the hotel and the wider region. I look forward to the challenges ahead.”

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