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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > Sloane Club unveils major refurb of its Chelsea site
Sloane Club unveils major refurb of its Chelsea site

Sloane Club unveils major refurb of its Chelsea site

In this episode we speak to Philip Lassman, managing director UK&I at Numa. Philip spoke about the lessons learned from his time at Hilton, IHG and Accor, and how his early roles have shaped his leadership approach, the rise of aparthotels and why guests are increasingly seeking flexible and locally connected stays, how Native by Numa sites root themselves in their local neighbourhoods, and Philip’s plans for growing the Numa brand.

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The Sloane Club has completed a refurbishment of its premises in Chelsea, updating a number of internal and external areas while retaining the building’s historic character.

The project was delivered by Derby-based architects Morrison Design and led by Peter Newman-Earp and Les Witten. The works focused on improving circulation, accessibility and year-round use across both public and private areas of the club.

The terrace was a key element of the refurbishment. Previously operating largely as a courtyard and limited to use in good weather, the space has been adapted for year-round use and to accommodate an expanded food and beverage operation.

The terrace is now used throughout the day by members for a range of functions.

Front-of-house areas are reconfigured to improve circulation and arrival routes, while retaining smaller spaces within the building.

The refurbishment also includes the addition of a wellness suite with a gym and treatment rooms, improved accessibility through new lifts and revised bedroom layouts. The club operates 64 guest bedrooms, five bar and restaurant areas and three private dining rooms.

The works were carried out within a 19th Century building located in a conservation area, with the club remaining operational throughout the construction period.

Construction began in January 2024 and was completed in December 2025. The contractor was 3 Interiors. 

Interior design was provided by Russell Sage, with mechanical and electrical consultancy from Thornley Lumb and structural and civil engineering by Axiom Structures.

Newman-Earp said: “Our challenge was to create an all-year-round space that felt airy, light, and inviting. Expanding the food and beverage offering was a welcome bonus. The whole Club feels more atmospheric and theatrical. Everything has fallen into place beautifully.”

Witten added: “The client wanted a space that feels fresh and modern but still rooted in its history. A key focus was the terrace, previously little more than a courtyard with awnings, usable only in good weather. 

“We wanted to maximise the open space and create something timeless, with clean, uncluttered lines. The structure dictated a lot of the architecture – it was a challenging space but the result feels effortless.”

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