Register to get 3 free articles
Register to unlock the article and receive our free newsletter. Join 26,000 other hotel leaders and stay in the know.
Want unlimited access? View Plans
Already have an account? Sign in
Pan Pacific London has joined the Accessible Hospitality Alliance (AHA) as its latest member.
The hotel, located in the City of London, has designated more than 10% of its 237 guest rooms as spatially accessible for wheelchair users.
The facility includes 12 fully wheelchair-accessible rooms, two of which are equipped with tracking hoists in the bedrooms and bathrooms.
The membership announcement comes ahead of the AHA Forum, which is scheduled to take place on 9 June 2026.
The hotel’s accessibility infrastructure includes a Changing Places facility and 11 accessible toilets in public areas. The wellbeing floor features an infinity pool equipped with a hoist to provide access for all guests.
Anne Golden, general manager at Pan Pacific London, said: “This is a wonderful opportunity for the hotel to collaborate, network, gain valuable insights and share best practices to ensure we are future-proofing our own accessibility for all guests.”
Charlotte Evans, group partnerships director at Accessible Hospitality Alliance, said: “Accessibility delivered with such quiet confidence, at a hotel of this distinction, is incredibly encouraging. We’re delighted to welcome Pan Pacific London to the Accessible Hospitality Alliance as we shape a more inclusive future for hospitality.”





























