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Stock Exchange Hotel appoints new sales and marketing director

Stock Exchange Hotel appoints new sales and marketing director

What an ‘accidental hotel’ can teach about staying independent for 65 years

What an ‘accidental hotel’ can teach about staying independent for 65 years

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Stock Exchange Hotel appoints new sales and marketing director
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Stock Exchange Hotel appoints new sales and marketing director

Jessica Southworth joined the luxury hotel following 10 years at Troo Hospitality, where she worked as sales and marketing director at Hotel Football

In this episode we speak to brothers Alex and Adrien Grosjean, young entrepreneurs who have recently acquired The Residence Inn by Marriott Manchester Piccadilly. We discussed the reasons why Manchester’s visitor market is booming, and their decision to invest in this area, why they see extended-stay accommodation as a major opportunity in what is one of the UK's fastest-growing cities, how they plan to enhance their portfolio of hotels, and their advice for the next generation of hospitality disruptors.

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Stock Exchange Hotel in Manchester has announced the appointment of Jessica Southworth as the new cluster sales and marketing director. 

Southworth joined the luxury hotel following 10 years at Troo Hospitality, where she worked as sales and marketing director at Hotel Football.

In her expanded role at the five-star hotel, she will oversee sales and marketing strategies across the group’s luxury hospitality portfolio.

Southworth has 20 years of hospitality experience across the north-west, including a role at Hilton Liverpool. She joined Hotel Football in January 2016 as senior sales manager before moving through senior commercial roles, including national account manager and head of sales.

She joins the senior leadership team alongside cluster general manager Chris Hull. The pair will manage the hotel’s commercial and operational strategy, alongside the development of Norfolk House.

Southworth said: “I’m delighted to be joining Stock Exchange Hotel at such an exciting time for the business. The hotel holds so many memories – from visiting whilst the restoration was still evolving right through to how we see the extraordinary building today. 

“The whole team has built an outstanding reputation within Manchester’s hospitality sector, not only for the hotel, but for our restaurant concept tender. I’m very excited to be working with Chef Niall Keating. Niall’s craft is exceptional, and I can’t wait to celebrate it further with Manchester.”

Hull added: “Jess brings a wealth of commercial experience, an outstanding track record within the wider business within Troo Hospitality, and a genuine passion for hospitality that aligns perfectly with our values at Stock Exchange Hotel. 

“We’re looking forward to working with Jess on what is an exciting new chapter for the hotel with our expansion on the horizon and a busy year ahead.”

Recent leadership shifts at Stock Exchange Hotel

In Context

The recent appointment of Jessica Southworth follows Tracy Harrison’s arrival as general manager in February 2024, marking significant changes within the hotel’s leadership. Harrison’s vast experience in the industry is expected to enhance the establishment’s operational efficacy, paving the way for strategic advancements.

In line with this leadership evolution, the hotel is poised for expansion, as indicated by the planned addition of 95 suites, detailed in March 2026 when the Stock Exchange Hotel secured planning permission for new accommodations. This growth underscores the hotel’s commitment to enhancing its offerings and positioning within Manchester’s competitive hospitality landscape.

Furthermore, the hotel’s recent integration into Marriott’s Autograph Collection indicates a strategic move to elevate its market presence and align with a broader brand that values individuality. This trend of leadership appointments and strategic partnerships signals a transformative period for Stock Exchange Hotel that promises to enhance its reputation and service quality.

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What an ‘accidental hotel’ can teach about staying independent for 65 years