HotelsPeopleTechnology
Hoteliers fear ‘robot-run future’
Hotel owners said that the future of hospitality should be one that combines technology with a human touch to create an enjoyable but authentic experience
A survey has revealed that while hoteliers fear a future where properties are run by robots, they also believe artificial intelligence (AI) may be the key to delivering a highly-personalised guest experience.
You'll need to
subscribe to unlock this content. Already subscribed? Login?
