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In this episode we speak to Jackie Brown, regional director, North & West Europe, Wyndham Hotels & Resorts. Jackie spoke about her time at Hilton and the lessons learned across both operations and corporate hospitality, Wyndham's growth ambitions across Europe and the opportunities within the UK market today, balancing global brand standards whilst supporting owner’s individual growth plans and how Wyndham maintains strong partner relationships through transparency and trust.

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Family-owned The Jade Hotel in South Kensington has received a bank loan to help fund expansion and renovations, including redecorating rooms and adding five more, refitting bathrooms, and making repairs to the roof and front exterior.

Purchased in the mid-1980s, the hotel has been in operation since 1984 and was converted from a five-storey terraced house into a 30-bedroom hotel in 2011. 

Khalida Khalid, Owner of The Jade Hotel, said: “Securing this capital at this time is a clear testament to OakNorth Bank’s willingness to continue supporting the hospitality sector at a time when many of its peers are retrenching from the market. 

“This capital gives us the opportunity to conduct renovations and ensure we can host additional guests once international travel reopens. Deepesh [Thakrar] and the rest of the team at OakNorth Bank clearly know the hotel sector well and were incredibly transparent throughout the entire borrowing process.”

Deepesh Thakrar, senior director of debt finance at OakNorth Bank, which provided the loan, added: “While there’s never a good time to do renovations, the lockdown provides the Khalid family with an opportunity to increase room capacity without having to disturb hotel guests. 

“Similar to one of our earlier hotel deals, these renovations put The Jade Hotel in a good spot to accommodate a larger number of guests, in anticipation of a boom in international travel in the coming months.”

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