Features
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Sep- 2018 -12 September
How not to build a hotel
Too many construction projects encounter problems that can easily lead to delays and cost overruns if not managed properly, with…
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11 September
Should hoteliers be dog friendly?
Five years ago, dog-friendly hospitality businesses were largely the reserve of the country-set, with working farm dogs the most likely…
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10 September
Which way now for hospitality technology?
The times they are a-changing for hospitality. A couple of years ago, industry commentators highlighted the inexorable rise of Airbnb,…
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7 September
Hotels and the risk of Legionnaires’ disease
In recent months there have been numerous published cases of Legionnaires’ disease associated with hotels. The question must be, why…
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6 September
Should you offer guests a loyalty scheme?
Q: We’ve introduced a new feedback scheme asking customers how we can improve and what else they’d like us to…
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5 September
Guide to hotel refurbishments
Although not formally a part of inspection, recently refurbished hotels often outperform their unrefreshed counterparts, both in terms of their…
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4 September
What responsibilities do hoteliers have to be legally compliant?
Being legally compliant is not a guarantee that you’ll be free from the bad news stories that plague hotels, but…
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4 September
Christmas is a fun time for hotels, but must be planned and marketed to maximise traffic
Christmas is that time of year when companies, business people and families are looking to have fun and celebrate. In…
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Aug- 2018 -31 August
Why hoteliers need a crisis management policy
Q: I was having a conversation with a friend at a dinner party, about the recent spate of disaster stories…
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31 August
Restoring a hotel sustainably
Oddfellows Hotels delight in telling the stories and narrative of their buildings through their interiors, restoring features and bringing history…
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